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The people at the hotel were generally helpful. Housekeeping needs to improve as they always keep missing something. Breakfast can have more varieties. Swimming pool was not available during my whole stay.

Good Hotel will stay again . Large room with bath and all equipment working well .Great coffee machine and excellent choice of decaf if required . Good gym but a floor mat would help and good clock with sweep hand for timing is excellent. Paper cups for bathroom and coffee is a real no no had to request a proper cup and we missed request for sheet change.

This hotel is more for business people or short stay. Location is good for Richmond Hill and Markham. Breakfast is good. Swimming pool and gym are small. The room is spacious. It has a kitchen. Everything is pleasant and good condition. Not luxurious or modern but clean and comfort. Not much service. More a self service stay. The front desk is not 24 hours. I had a good experience.

During our stay the hotel us under renovation. We stay at Ground Floor. Even though we have a window, we had to put the curtains up all the time. And the swimming pool and gym were not available most of our stay. House keeping was provided only twice a week and only once a week the house keeping was for entire room. However, after each house keeping, some of the amenities in the room were missing. One time we were left with 1 coffee mug for the two of us. Another time one garbage bin was missing. Breakfast was good, though. On weekends the breakfast was served from 7:30am instead of 6:30am during the weekdays. One Saturday we had to leave at 6:45am to join a tour so we thought we'd have no breakfast. But then we came across the staff in the restaurant and he heated up two burgers for us to bring along. We are thankful for his help. There was no eating places around. That's một very convenient.

This is my third reservation at Courtyard by Marriott and it was a very comfortable stay. The hotel room was very clean, and the housekeepers were kind in giving me any supplies I was running out of during my stay. I would definitely stay here again, whether with family or myself.