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As a first time solo female traveller, I was apprehensive at first. However, I need not to have been. Staff, were amazingly friendly, kind and helpful. At breakfast, I sat alone and a member of staff came over and asked if I was OK, and did I need anything. I just thought it was a lovely personal touch, especially nowadays, where good customer services seems to be a hard ask. This hotel is definitely recommended, and I will definitely be going back next time I am in the city. Keep up the good work!!

Lovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

الفندق لطيف وموقعه جيد على بعد 5 دقائق فقط من المحلات التجارية الموظفون جيدون وكان تسجيل الوصول جيدًا والموظفون في الاستقبال جيدون الغرفة كانت جيدة وخاصة الفراش الحمام يحتاج إلى التحديث كان الإفطار جيدًا ولكن لم يكن هناك تحية وكانت الأطباق والأكواب فارغة في كل مكان وكان الناس يتركون الأطباق والأكواب بعد الإفطار ولكن كان الأمر بطيئًا للغاية كانت مواقف السيارات خارج الفندق مباشرةً كانت الإقامة بشكل عام جيدة وسأعود مرة أخرى جراهام سكوت المملكة المتحدة