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Everyone we interacted with was fantastic- bar staff, valets, front desk. Best place to stay if you are visiting the convention center- the skybridge is not temperature regulated but still super convenient for traffic related reasons. The food was great and took virtually no time at all to prepare if you called down and ordered. I don't believe there was room service. There was water in the lobby and microwaves on the first floor around the corner from the elevator but not within the room.

Our experience was a good one. My husband and I commented on the cleanliness of everything! The breakfast was typical but good. The pool/hot tub was on the smaller side, but for us, it was perfect having a 5 year old who loves to swim. I took one star off for amenities due to there being no actual vending machines, but instead, the little ”store” in the lobby, it was a bit overpriced.

The hotel and room is clean but a little bit dated. Free coffee is offered in the lobby in the morning, and there is also a keurig coffee machine and free capsules in the room. The room is old but comfortable to live in. Just that it is near the airport, a perk itself, but also comes with shortcomings that it may be quite noisy when planes take off.

Very nice, though a bit dated. The hotel was an easy walk to Nationwide Arena, which was our ultimate destination. Very close to the majority of breweries, restaurants and night life in the ”Arena District ”. About a 10-15 walk. The employees at the hotel were all extremely nice and helpful. Only complaint was that the room we were in, which I am sure is the same as others, had no updated plugs for charging phones. While that was inconvenient it wasn't a deal breaker in my mind. Good parking($12) and a safe area to be in.