مراجعاتMercure Brisbane King George Square

رد من مكان الإقامة: Dear Guest, Thank you for your feedback! We are delighted to hear that you found the room spacious and the luggage space convenient. However, we sincerely apologize for the condition of the pool not meeting your expectations. We will address this issue to ensure it is well-maintained for future guests.We appreciate your input and hope to welcome you back for an even better experience next time!Sincerely, Cecile Pellegrino - Guest Relations Manager

رد من مكان الإقامة: Dear Matteo, Thank you for your thoughtful feedback. We are glad you appreciated our central location and competitive pricing. We are sorry to hear about the elevator odor and the lack of complimentary water, your comments have been shared with the team so we can improve. We hope to welcome you back soon for an even better stay!Sincerely, Cecile Pellegrino - Guest Relations Manager

رد من مكان الإقامة: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Brisbane King George Square. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cecile Pellegrino - Guest Relation Manager

رد من مكان الإقامة: Dear Guest, Thank you for your continued loyalty and for taking the time to share your feedback! We are thrilled to hear that you have enjoyed your stays with us and that our clean and comfortable rooms, as well as our friendly staff and great location, have met your expectations.We do apologize for the inconvenience regarding the deposit refund. This is certainly not the experience we want for our guests, and we’ll investigate this issue further to ensure smoother handling of deposits in the future. We truly appreciate you bringing this to our attention and hope that your next visit will be even more seamless.We look forward to welcoming you back soon!Sincerely, Cecile Pellegrino - Guest Relation Manager

رد من مكان الإقامة: Dear Guest, Thank you for your kind feedback! We are thrilled to hear that you enjoyed our strategic location as well as the room. We strive to provide the best possible experience for our guests, and it’s great to know we met your expectations.We hope to welcome you back soon for another wonderful stay!Sincerely, Cecile Pellegrino - Guest Relation Manager

رد من مكان الإقامة: Dear Guest, We sincerely apologize for the frustration caused by the double charge and the inconvenience of having to follow up multiple times. This is certainly not the experience we want for our guests. Please know that we take this matter seriously, and I will ensure your concerns are addressed with the team. If the issue remains unresolved, please reach out directly, and we will do our best to make things right.Sincerely, Cecile Pellegrino - Guest Relation Manager

رد من مكان الإقامة: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our fantastic location and the breakfast selection. It’s always great to know our guests have a comfortable and enjoyable stay. We hope to welcome you back soon for another delightful experience.Sincerely,Roshit Manmohan - Front Office Manager

رد من مكان الإقامة: Dear Guest,Thank you for your kind words! I\'m glad you enjoyed our location. We hope to welcome you back soon for another great stay.Sincerely,Roshit Manmohan - Front Office Manager

رد من مكان الإقامة: Dear User HK,Thank you for your feedback. I\'m glad you enjoyed our convenient location in the city. We hope to welcome you back for another great stay soon.Sincerely,Roshit Manmohan - Front Office Manager

رد من مكان الإقامة: Dear Kathleen Gh,Thank you for your feedback. We are glad to hear that you enjoyed our location. We hope to welcome you again soon!Sincerely,Roshit Manmohan - Front Office Manager

رد من مكان الإقامة: Dear Tatiana,Thank you for your feedback. We are pleased to hear that you found the room comfortable and the staff kind and helpful. We apologize for the view not meeting your expectations and will consider this as we continue to improve our offerings. We hope to welcome you again soon.Sincerely,Roshit Manmohan - Front Office Manager

رد من مكان الإقامة: Dear ZiaMahmodi,Thank you for your positive feedback. We’re delighted to hear you enjoyed our amenities, clean rooms, and convenient city location. Your satisfaction is our priority, and we’re thrilled we could contribute to a pleasant stay for you.We look forward to welcoming you back on your next visit to Brisbane!Sincerely,Roshit ManmohanFront Office Manager

رد من مكان الإقامة: Dear David,Thank you for your feedback. We’re glad to hear that you appreciated our great location. We also appreciate your comments about the hotel’s condition, and we understand your concerns. Please know that we are aware of the need for updates, and we plan to renovate to improve the overall experience for our guests.We hope to welcome you back soon and provide you with a refreshed stay.Sincerely,Roshit ManmohanFront Office Manager

رد من مكان الإقامة: Dear Minzhenbushuohua,Thank you for your feedback. We're glad to hear that you found value in having a hotel in Sydney as well as Brisbane. We always strive to provide a great experience, and your comments will help us improve.We hope to welcome you back soon for another enjoyable stay.Sincerely,Roshit Manmohan - Front Office Manager