Cambrils Park Resort|Cambrils Park Resort

We stayed in villa bonita number 17. We were not entirely happy with the Villa for reasons I won’t go into now. If it wasn’t for the issues we had and the resort management’s handling of the situation it would have been 5 out of 5. We lodged a complaint while we were there and also wrote to them on our return. It’s been a month since we returned and there has been no response from the resort management or an apology. This confirms what we felt when we were there, that they don’t care. We are not the complaining type but our gripe was valid and they eventually moved us with 4 days remaining of our 12 day booking. Moving mid holiday is not good, especially when you have a fridge full of food. Did they help? No. So we done the lot in 30 deg heat. In between the initial complaint, on day 1 and the day they moved us, we had almost daily visits from the maintenance team to try to fix the problem to no avail. I’ve given them enough time to write back. I will give it another week and then I shall come back on here and let you know what the issues were. Along with my opinion of their restaurant manager. I expect better from the management team as a whole. But, as I said, they don’t care. Someone will always come if you don’t.

Lovely resort but some improvements needed. This was our second trip, but not sure there’ll be a third. The resort itself is clean and beautiful to look at. The staff were lovely, particularly in the restaurants and bars despite being very busy in the evening. There was a nice variety of pools. The bakery and supermarket are excellent and reasonably priced. The entertainment in the evenings was mostly good (our kids loved the African acrobats in particular). The snack bar near the Pirate’s Pool was our favourite spot for lunch. The atmosphere around the main pool in the evenings was always electric. However, there were a few negatives for us. We had quite a few cockroaches in and around our accommodation. They need some better water slides to keep the kids interested. The food in the restaurants was okay at best, and way overpriced in our opinion. The service at the ice cream shop is very slow at peak times - you’re looking at 20-25 minutes queuing to get an ice cream before the show starts, which is ridiculous. Some of the shows were poor, in our view (e.g. the magician). The beer being served in old Magners glasses is also an annoyance, when you can walk out of the resort and you’re given a nice chilled branded glass in a local restaurant. Overall, the biggest negative though is the price of the place - it continues to shoot up without any discernible improvement in the quality of the resort.

Complexe de qualité， parfait pour profiter de l’été malgré la chaleur. Notre fille de deux ans a beaucoup apprécié les piscines adaptées au plus petits. L’espace est sans voiture， ce qui est sécurisant pour les enfants. Nous avons séjourné dans un bungalow Aloha， fonctionnel. Les équipes sont sympathiques et disponibles. Il manquait le lit bébé quand nous sommes arrivés， il a été livré dans notre logement peu de temps après. Le supermarché sur place est pratique et aux prix raisonnables. Un point à améliorer : les bungalows Aloha commencent à vieillir， notamment les espaces salle de bain (joints abîmés， porte de douche plus tout à fait étanche…). Ils nécessiteraient un rafraîchissement.