Estival ElDorado Resort

The staff of restaurant is so rude！ She did not well explain the rule of the drinking.

Место расположение не плохое. Спокойная обстановка. Рядом море,хорошие пляжи. Еда посредственная.Если у вас ранняя экскурсия,на завтрак не рассчитывайте. Ранний завтрак,конечно,вы можете попросить,но все это не съедобно. Кусок сухого хлеба с сыром,маленький сок,который не всем можно,яблоко и вода 0.33. Для отеля,как они себя позиционируют,не солидно.

Visited with my husband and two young children. First impressions were good, we were significantly delayed and arrived late a night. The reception staff gave us food and helped us to our room. Room was spotless and cleaned everyday. We had a junior suite which was spacious for 4 people. Some parts of the room need some TLC but it didn’t impact us at all. Food was OK. The main restaurant had plenty of variety, however we personally found the food choices were the same every night. We never noticed any themed nights which was a shame. The food was also poorly labelled, we found this hard to navigate with my daughter’s food allergy. Snack Bar over by the Splash Pool/Park was good. As you’d expect, a small selection of fast food and fresh food. Entertainment was good and there was a mini disco for the children every night too. Cambrils is a minimum 20/25 minute walk away and there is nothing else around so bare that in mind if you’re looking for a bit of atmosphere. This isn’t a negative but one thing we found this hotel caters for a lot of Spanish families. The main restaurant doesn’t open until 7.30 and entertainment doesn’t start until 10pm. We were OK with this despite having a baby and 4yo but definitely something to be aware of if you’re thinking of coming here with little ones who eat early! Negatives: We did find that some staff were not very friendly and quite hostile at times - service with a smile and some manners really cost nothing. The “walkway” (if you can call it that) between the Main Pool and the splash park is absolutely atrocious and needs fixing ASAP! On our first day, we thought we’d walked out onto the street but it was the connecting walkway to the Splash Pool/Park. The steps to walk across this area are incredibly dangerous and there is no pram/wheelchair access which we found incredible difficult having a buggie!! This area needs updating ASAP as it’s an accident waiting to happen! We ended up walking from the main hotel via the beach front but you shouldn’t need to do this if the walkway was safe enough. As a whole, we had a good holiday and I think with some improvements this hotel has a lot of potential but honestly, there are better places to visit. Jet2 should not advertise this as a “luxe collection hotel.

After reading recent reviews I have to give our experience. We went as a family of 5 . My son and daughter in law and 5 year old granddaughter. While we were waiting to book in We spoke to another couple that go to this hotel at least twice a year .The lady is celiac and says that is one reason they come back. The hotel staff greeted them like long lost family hugging them and making a real fuss Which I thought was a real nice touch. As my husband we had asked for a lower floor which was ideal .The food in the hotel is very good plenty of choice and tbf if you can’t find anything you want you must be really hard to please There are the usual revolving toast contraptions plus 2 normal 4 slice toasters and microwaves.Now for the staff We didn’t see any surly faces Special mention to Alex who went above and beyond . The food at the poolside bars was lovely too Toasties mid morning Fresh food served was lovely salad then at least 4 other dishes .then cake ice cream was self service as were the drinks. We went to the alacarte restaurant which was amazing lovely sea view and even though there was limited choice The food was lovely The entertainment team were really good with the kids and getting adults involved too . The 10 days that we were there we couldn’t fault anything As a tip before we went my daughter in law joined the Estival eldorado resort Facebook page Go and enjoy your break you wont regret it tbf holidays are what you make it

Never been to such an unwelcoming hostile hotel as this in 30 years of travel. Don’t waste your money as they generally do not like Brits here. How Jet 2 are selling this place as a luxe hotel and all inc plus is baffling. What is all inc plus here 1 restaurant free for all , 1 a la carte visit no biggie if you miss it , snack bar in the kids splash pool actually alright, few branded drinks and mini cornetto and mini twister. Chargeable beach restaurant and pool snack bar. Poor room, beds hard as rock, paper thin walls you will hear everything, rubbish air con… no information given apart from a little card, how hard would it be to type up information and give it out on arrival. Most staff miserable apart from a couple Ariana in sports bar and Javier an exception maybe use these to train the other staff in basic customer service.( eg like smiling) they are an asset to you. Felt really uncomfortable one morning after asking for coffee and shouted at 10am only to sit around and see others being served with it without paying for it. Ladies at this bar seemed very unhappy and rude. Basic decency costs nothing. Lady in the spa area scary and not welcoming at all. Cambrils is a good 30 minute walk quite a run down area I’m sure it was nice in the day but seems shabby and signs of sewerage in one of the rivers.( not hotels fault but still not nice) Food is generally good but not labelled, free for all in a canteen setting … worst thing I saw was a young child being sick with a very young waitress cleaning it the whole section should have been corded off and deep cleaned but instead family’s continued to sit around eating there lunch. Don’t want to be totally negative so a few positives sports bar staff and service, thank you Ariana for your kindness every evening. Food in general, No sunbed wars, cleaners and gardeners. If you have ever been to a luxe hotel you will realise this is definitely not in that bracket at best a 3 star. Cannot understand how some people return here as in some previous reviews, I can only assume you have nothing to compare it with.

the pool is very nice, the sea is sky blue and the food is AMAZING the water park is good and the all inclusive is good but the only downside is the toilets next to the pool the are not very nice and not big enough. the rooms are nice and cool after a very hot day. and another downside is the bathroom in the rooms. THEY DONT HAVE LOCKS ON THEM. and you have a nice view of the outside sitting area and the sky blue sea. I would recommend going to this hotel and the shows at night are vey good to. 5 STARS