Bok21 - Hotel en Cancun

Except for car traffic noises, everything is okay. Good price good deal.

i didnt enjoy the stay at the hotel it was very noisy all day and night the car noise and motor cycle its like you sleeping outside the old cleaning lady was nice and she did what she can to keep the room clean but the sheet and pillows and stan markers on them the was something new for me to see and experience the WIFI was very slow and keep disconnecting and once i contact the staff or the owner the msged me on WhatsApp he said he never had the experience before and wrote everything in capital latter like am suppose to care with these lies i go and look at the reviews of the hotel and every problem i stated was the same problem people were having then he wanted to charge me an extra day when i was out at 7 am for my flight if you get the room facing the street you wont be able to sleep i had to get anther place for the last 5 days of my trip it was really a waste of money this hotel for and was not happy with it are their staff at all DO NOT RECOMMEND TO ANYONE TO HAVE THIS EXPERIENCE

Great for the price

En los 3 días que nos hospedamos ningún día de la limpieza nos cambiaron las sábanas ni las toallas, ni las tasas y vasos que ponen en la habitación. La limpieza de cada habitación se basó en sacar la basura y tender la cama. Tampoco nunca nos pusieron de nuevo agua de cortesía. La señal de internet no es buena cuando hay varios conectados, sobre todo cuando llegan todos por la noche, ya tarde si cargan las cosas. Por las noches llega a haber olor a caño por la coladera de la regadera, recomendaría que colocaran una tapa para evitar eso. La verdad no volveré a hospedarme aquí.

It was the worst experience of my life. I have never had such a completely indifferent service and such a bad attitude towards a customer! The receptionist insulted me and made fun of me! And the management too! They don't care! Even though they blocked my card through booking and charged me for the entire stay, the cancellation policy was just one day of no-show! I do not recommend this disgusting place! Don't waste your time! Fue la peor experiencia de mi vida. ¡Nunca había tenido un servicio absolutamente indiferente y una actitud tan mala hacia un cliente! ¡La recepcionista me insultó y se burló de mí! ¡Y la administración también! ¡No les importa! A pesar de que bloquearon mi tarjeta a través de la reserva y me cobraron la estadía completa, ¡la política de cancelación fue solo un día de no presentación! ¡No recomiendo este lugar repugnante! No pierdan su tiempo

Todo MUY bien! habitacion grande, cama comoda, todo limpio, todos muy amables, cuando estoy en cancun es mi primera opcion wifi exelente