Pachamaya Holistic Wellness & Spa

The Manager was a ******* i had booked and paid for 3 nights about 310 usd. my checkin was on 20 august and check out 23 august. room was pathetic with no amenities. when i returned early morning on my first night of the stay i was astonished to see the door locked. a security guard made us stand outside and did not allow us to go to the room. then manager came out and asked for extra guest charges. when i refused to pay, as i had booked for two guests, he was angry on me. when the security guard went to drop us to the room, he touched my female friend iinappropriately. suddenly on 20 august at around 9 am, manager came and told me to leave within 30 minutes otherwise he will call the Cops. i am a peace loving native of Canada. i did not argue and hurriedly packed my stuff and booked my next hotel in good quality hotel 4* in hotel zone. the manager refused to cancel the booking and refund my money. in hurry i left some important medical stuff of mine, along with some amenities, he refused to entertain my call. the hotel clearly cheated me as i was a foreigner. no female is ever safe in the hotel by the staff out there.

Muy bonito

It's a nice place, convenient if you need to go to the airport the next day, we stayed at the hotel just one day. The service was marvelous, very polite and open to help us. The check in was at 3pm but our room was ready around 1:30 so it was perfect for us. You can go by walk to several places, coffee shops, restaurants and plaza las Américas. My only problem was the humidity, the room didn't smell good but it was clean, I think it's an humidity issue.