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Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting

Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .

This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...

The location of the property is damn good just across the playa caracol beach and isla mujeros ferry point. But the hotel has limited facilities - no lift, no night checkin, no security, no guards, anybody can walk in at night to your room, and i faced a shower pressure issue throughout my stay which was kinda annoying

Great overnight stay after a week in Isla Mujeres. Ferry stops right out front.

The worst place El peor lugar Water leaking every where Fugas de agua en todas partes Propaganda falsa No me dieron la habitación que pague