فلامينجو كانكون - -سعامشامل جميع الخدمات

Quarto agradável, vista para piscina e mar. O chuveiro tinha pouca pressão.

I was with my son there. It was all ok. The room is facing directly the sea. There is a swim up bar and another on the back side . But the buffet food is bit mundane. The whole hotel place is bit small too. But the beach and cabana is very nice.

Our reservations were screwed up, we had requested 2 beds ( brother and sister traveling together) we where give not 1 but 2 different rooms with 1 bed . The supervisor at the front desk was very very rude, she claimed that when we booked with 3rd party sites like trip we are not guaranteed bed preferences we take what's available. I said no way we are in our 60's that's not right. After waiting for more than 2 hours we were told that a room was made available. But like I said the ***** working as the supervisor is not for costumer service, the rest of the staff was very nice. Would I recommend No there's much nicer hotels in Cancun this one is very outdated it's falling apart.

We went to Cancun to end our honeymoon. We were greeted with a massive smile from all the hotel staff. Merary kindly checked us in. She saw we were on our honeymoon and very kindly upgraded us to an incredible room with the swim up pool. The room was stunning. We could chill in the pool whilst facing the beach. Not only did we get an upgrade we arrived at our room which had been decorated with balloons on the bed and the word love written with ribbon. We were also given a little cake too. The staff for our whole stay could not do enough for us. The food and drink options available were amazing! So much choice for both. The bar at night could have maybe done with another member of staff serving as we were waiting a long time for drinks but was worth it. The location   of the hotel is perfect for the beach but also being so close to many other restaurants and bars in La Isla. Would 100% recommend this hotel.

Very disappointing. I've been to several resorts and this was the worst ever. The food was horrible at the buffet no waiter nor waitress to take our drink order. We had to serve our own coffee .. and if they had any . Poor management and customer care. The staff is rude, the food is horrible and the rooms suck.

Location is perfect. It’s easy access to everywhere. But service is average. Some staff is friendly, some of them is not friendly. But it’s not 5 star hotel, so it’s okay. Conclusion, I got satisfied with booking this hotel. It’s nice to access to private beach. Swimming pool is also great!