لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.6
المرافق7.7
الخدمة8.5
النظافة8.6
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تقييمات سلبية(15)
Jon Fulbrook
غرفة مزدوجة بدون نافذة.
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
3 تقييم
7.0/10
تم النشر في 11 مايو 2025
Ideal for 1 night stop over. Room was very small. Not somewhere to relax. Just sleep.
ترجمة
رد من مكان الإقامة: Dear Jon,Thank you for choosing to stay with us and for taking your time to leave us a review. We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff
مستخدم نزيل
غرفة ثنائية
تم التسجيل الوصول أبريل 2025
الأزواج
7 تقييم
10.0/10
متميز
تم النشر في 7 مايو 2025
Excellent value city centre hotel. Clean and new. Very helpful and friendly staff
ترجمة
رد من مكان الإقامة: Dear guest,Thank you for taking the time to leave such great feedback from your recent stay with us.It was a pleasure to have you as a guest and we hope to have the opportunity of welcoming you back with us during your next visit to Cardiff.Kind Regards,Team easyHotel Cardiff
WildTikka3
غرفة عائلية ثلاثية
تم التسجيل الوصول مارس 2025
العائلات
7 تقييم
8.5/10
جيد جداً
تم النشر في 25 أبريل 2025
It’s what you’d expect and very reasonable.
Impeccably clean. Friendly staff. Walking distance from the city.
Being unable to open the window isn’t great and although the room has aircon- it’s either boiling or you get a headache from the cold air flow across the bed!
ترجمة
رد من مكان الإقامة: Dear guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.We're sorry to hear of the issues you experienced with our air conditioning. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Kindest regards,Team easyHotel Cardiff
مستخدم نزيل
غرفة مناسبة لذوي الاحتياجات الخاصة(سرير مزدوج)
تم التسجيل الوصول مارس 2025
مسافرون منفردون
2 تقييم
10.0/10
متميز
تم النشر في 17 أبريل 2025
Staff extremely polite and helpful
ترجمة
رد من مكان الإقامة: Dear guest, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed our customised rooms during your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kindest regards,Team easyHotel Cardiff
مستخدم مجهول
غرفة ثنائية
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
1 تقييم
7.5/10
تم النشر في 15 أبريل 2025
It was an Ok room not very great. Can be considered if you need it for 1 night as it is not very spacious
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review. We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff
Mo仔
غرفة عائلية ثلاثية
تم التسجيل الوصول مارس 2025
العائلات
14 تقييم
6.5/10
تم النشر في 8 أبريل 2025
This hotel is at the side of the city centre. It takes around 10 minutes to walk to the nearest big shopping centre. A Chinese supermarket and a Chinese restaurant nearby (5 minute walking distance). Not very clean but acceptable.
ترجمة
6/10
رد من مكان الإقامة: Dear Mo仔,Thank you for choosing to stay with us and for taking your time to leave us a review.It's great to hear that you found our location convenient.A dirty room is not acceptable, and this is not the standard that we normally offer.Please rest assured that we will take appropriate measures to prevent future occurrence. We work closely with our housekeeping team, and we always rigorously report such valuable feedback. Our reception is available 24/7 to assist you with any issue during your stay, do not hesitate to inform them about the situation. We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff
مستخدم نزيل
غرفة ثنائية
تم التسجيل الوصول فبراير 2025
اخرى
1 تقييم
8.5/10
جيد جداً
تم النشر في 26 مارس 2025
Very friendly staff that were very helpful. Room basic but clean. Wi-Fi didn’t work for us unfortunately and the shower didn’t drain very well or have much power. But for the price; wonderful
ترجمة
رد من مكان الإقامة: Hello,Thank you for taking the time to leave such great feedback from your recent stay with us. We're sorry to hear of the issues you experienced during your stay. Our friendly 24 hour reception are always happy to help with any issues you might have!It was a pleasure to have you as a guest and we hope to have the opportunity of welcoming you back with us during your next visit to Cardiff.Kindest regards,Team easyHotel Cardiff
مستخدم نزيل
غرفة مزدوجة
تم التسجيل الوصول فبراير 2025
العائلات
1 تقييم
10.0/10
متميز
تم النشر في 25 مارس 2025
Good service as always!
ترجمة
رد من مكان الإقامة: Dear guest, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed our customised rooms during your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Cardiff
Johnnyoh
غرفة ثنائية
تم التسجيل الوصول فبراير 2025
الأزواج
6 تقييم
3.0/10
تم النشر في 24 مارس 2025
This hotel gave me a very negative experience. I have stay in many hotels with similar level and this is the worse. The hotel are so desperate that it neglected customers service and hospitality and it only focus on the lowest level of a budget accommodation. They don’t clean the room daily and the sheets are below standard in cleanliness and there no change of towers as well. When requested to clean the room, their response was, they don’t clean it everyday. This indicated that their room cleanliness are zero! They don’t provide paper cups in the room. When requested, they want or insisted to charge me for the cup. Are they so desperate? Is it the management problem? By the way, their rate aren’t the cheapest, yet they manage it in the lowest level.
ترجمة
رد من مكان الإقامة: Dear guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. easyHotel’s objective is to become the hotel brand with the lowest carbon footprint in the market, therefore we are reducing our CO2 emissions by removing extra cleaning and frequent linen exchange.Nevertheless, our reception is open 24/7 where you can request free extra towels.When staying 6 nights or more, 1 free cleaning in the middle of your stay is included, and if additional cleaning is required, this is possible against a small extra charge.We are sorry to hear that you felt the price did not match the value you received. Our pricing structure is aligned with the local market considering various factors such as demand, occupancy and events happening in the city and we always strive to provide a fair and competitive pricing structure in line with competitors.We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff
Ahbabur Rahman
غرفة مزدوجة
تم التسجيل الوصول فبراير 2025
اخرى
1 تقييم
10.0/10
متميز
تم النشر في 18 مارس 2025
Nice room
ترجمة
رد من مكان الإقامة: Dear Ahbabur, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed our customised rooms during your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Cardiff
رد من مكان الإقامة: Dear guest, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Cardiff
potatoheaduk
غرفة ثنائية
تم التسجيل الوصول يناير 2025
مسافرون منفردون
13 تقييم
9.5/10
مميز
تم النشر في 2 مارس 2025
Great location, 5 minutes walk to major commercial areas / high streets / Cardiff Market. Bus stops nearby.
Room is small & basic but very clean, hot shower and fully air-conditioned (cooling and heating that guest can have full control on temperature setting)
ترجمة
رد من مكان الإقامة: Dear guest, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Cardiff
Vanicheung
غرفة مزدوجة
تم التسجيل الوصول يناير 2025
مسافرون لغرض العمل
1 تقييم
9.5/10
مميز
تم النشر في 27 فبراير 2025
The receptionist is super helpful and friendly, price is also very reasonable
ترجمة
رد من مكان الإقامة: Dear Vanicheung,Thank you for taking the time to leave us such a great review. We are glad to hear that our staff was helpful and friendly during your stay with us. We are also happy to hear that you enjoyed our affordable pricing. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Kind RegardsTeam easyHotel Cardiff
Oscarwong
غرفة ثنائية
تم التسجيل الوصول ديسمبر 2024
الأزواج
3 تقييم
8.0/10
جيد جداً
تم النشر في 24 فبراير 2025
The room is tiny but clean , staffs are friendly
ترجمة
رد من مكان الإقامة: Dear Oscarwong, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Cardiff
مستخدم نزيل
غرفة مناسبة لذوي الاحتياجات الخاصة(سرير مزدوج)
تم التسجيل الوصول ديسمبر 2024
مسافرون لغرض العمل
18 تقييم
8.5/10
جيد جداً
تم النشر في 23 فبراير 2025
服務還好,就是沒把椅子難受啊!
ترجمة
رد من مكان الإقامة: Dear guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff