Cardiff North

This hotel was really affordable considering we stayed Easter weekend. The location is a great base. The decor is fantastic, the room was spacious, clean and comfortable. The food and drink prices are brilliant. Free parking, little touches here and there that made the stay great were a little station near to the room entrance that had irons, ironing boards, tea, coffee and milk pods which saved you having to chase a staff member for. Vending machine with sweet treats and shops close by. The check is quite easy, but we were helped by Leanne, who was great. The downside is the breakfast service, although the food is of good quality and a great price, if you want a standard breakfast the queuing is not really what you want at the start of the day. If you love poached eggs, here's where we had an issue on both mornings luckily a wonderful member of the staff called Lucy saved the first morning by noticing I wasn't happy with the wait time and attitude of the chef. I have to give Lucy 5 stars she really cared about the customers. Unfortunately when I experienced the same issue the second morning the attitude of the chef and the poor customer service I received from the manager couldn't save the second day. This should have been a 5 star review but to start both my mornings on the trip this way really did disappoint

Very good customer service with all facilities specially room facilities parking area facilities restaurant facilities toilets facilities meeting room facilities all staff are very very polite and and friendly helpful totally I can say imagine

We really enjoyed our stay at Premier Inn Cardiff North. The rooms are nice and very comfortable, it has easy parking and a great ground floor area with a restaurant etc. The staff are very friendly and go out of their way to help you. I would definitely recommend this hotel.

Went to this venue and 10/10 service Naz went above and beyond to help us this guy is amazing at his job exceptional customer service Everything we needed he was on hand to help this guy deserves a pay rise amazing guy and made us all feel welcome

I met a friend for dinner and the restaurant was lovely, we had great service from Sam who was very attentive. 10/10 service! Nothing was too much trouble. The food is always well presented, tasty and good value for money. Would definitely recommend.

A little gem of a restaurant/bar hidden away at the Premier Inn Cardiff North! Lovely atmosphere and food as well as friendly, attentive staff. Sam (duty manager) was particularly helpful. Definitely worth a visit, whether having an overnight stay or just an evening out!