Guest Reviews of Poen BOON-Z Hotel (Changsha Wuyi Square IFS Branch)
9.6/10
Excellent
2428 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(2428)
Positive reviews(2419)
Reviews with photos/video(1190)
Friendly front desk staff(270)
Easy to get around(229)
Convenient for shopping(186)
Close to metro(126)
Good sound insulation(98)
Well designed(89)
Good audiovisual experience(82)
Excellent afternoon tea(55)
Negative reviews(9)
Hui Shan
Featured Room (2 Beds)
Stayed in Nov 2024
Family
3 review
9.0/10
Great
Posted on Jan 5, 2025
The room space not so big but location is strategic.
Nearby have a lots of food to enjoy and shopping.
Response from Property: 感謝您對酒店的點評!店內床鋪一個月一次紫外線消毒,前台配備攝像頭檢查儀器,口杯消毒櫃消毒15分鐘以上。房間配備雨傘、無線充店內還有提供24小時管家服務、洗漱用品毛巾、浴巾、刮鬍刀全一次性用品、免費洗衣烘乾、前台自取現磨咖啡、無限暢飲咖啡奶茶、影視VIP130寸巨屏觀影及48項生活服務等等。希望在店期間有任何問題可以及時聯繫到酒店管家,我們一定已最積極的態度幫忙處理。因有每位貴賓支持,我們將不斷力爭更好,BOON的小夥伴們真誠期待您的再次回家~最後祝您天天開心,工作順利!
Anonymous User
Bathtub Cinema Double Bed Room (Full Body Mirror, Memory Foam Pillow, High-Resilience Mattress, Large Screen Projection, Movie Membership)
Stayed in Sep 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Nov 2, 2024
First of all, the location is great 👍. The pedestrian street is right downstairs, lotsa food options. Price is higher than normal, but you can also go other night markets easily with the subway station just a short walk away. The entrance is very small. It can get unnoticed if you walk past using the GPS. I had to ask another hotel's reception to direct me to the right location. I didn't get the super enthusiastic reception that other reviewers were talking about, but I was treated just nice enough. You can add the butler service (小涛) on wechat, and the response is quick. The room is just nice for me and comfortable, I had good nights sleep. Overall, I had a good stay. Changsha is a city worth visiting.
Response from Property: Thank you for your review of the hotel! The beds in the store are disinfected by ultraviolet light once a month, the front desk is equipped with camera inspection equipment, and the cup disinfection cabinet is disinfected for more than 15 minutes. The room is equipped with umbrellas, wireless charging and 24-hour butler service, toiletries towels, bath towels, shavers and all disposable supplies, free laundry and drying, the front desk to draw from the ground coffee, unlimited coffee milk tea, film VIP130 inch giant screen viewing and 48 life services, etc. I hope you can contact the hotel hou
Ginnie Xiao Xuan
Zero Pressure Cinema Double Bed Room (Memory Foam Pillow, High-Resilience Mattress, Large Screen Projection, Movie Membership)
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 22, 2025
Great location (on the Main Street) super clean, service is very good (thank you Xiao Chen!) Highly recommend :) best thing is the noise isolation, couldn’t hear a thing from the noisy street even though we were just right above!
Response from Property: 尊敬的貴賓您好!感謝您入住BOON-Z酒店,我們的位置處於中心地段,步行5分鐘臨近地鐵口。網紅打卡地五一廣場,IFS國金中心。步行10分鐘左右,適合所有需住人員選擇,五一廣場是大型商圈哦,周邊的各色小吃應有盡有,交通也非常的便利,BOON-Z的小夥伴們真誠期待您的再次回家~
snowballjj
Featured Room - Double Occupancy (Double Bed)
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 22, 2025
The location of the hotel is great! Very convenient to buy the things we need. The room was clean and spacious too, I can open our luggage at the same time🤣
Response from Property: 尊敬的賓客:您好!感謝您對我們的深度點評和讚揚,看到您的點評十分開心,更是成為我們更加進取的動力,在這裏,我們會用心對待每一們客官,力所能及的提供客官所需要的服務。我們希望用服務來塑造酒店的形象,用口碑來傳播BOON-Z酒店的美名。BOON-Z酒店真誠期待您的再次光臨!祝您生活愉快!
Guest User
Featured Room - Double Occupancy (Double Bed)
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 13, 2024
amazing hotel with one of the best amenities and locality! i was so shocked by the price and the quality of this hotel :) Especially the staff at the check in counter called 小袁 super helpful!
Response from Property: 尊敬的貴賓您好!很高興您對我們酒店作出肯定的評價,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望BOON-Z會是您回憶裏最温馨最獨特的那個!您也記得有時間常回來看看喲。
Lee5901
Featured Room - Double Occupancy (Double Bed)
Stayed in Sep 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on Oct 29, 2024
Had a very pleasant stay at the hotel over two nights Hotel is well located for shopping, food and excellent service, in particular from 小涛。
Response from Property: 尊敬的貴賓您好!感謝您選擇入住BOON-Z酒店,並給予我們五星好評!也非常感謝您對BOON-Z酒店的認可及支持,您的鼓勵是對酒店最大的支持和鼓勵,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。我們會用心服務好每一位家人,期待和您的下次相遇!
lee
Featured Room - Double Occupancy (Double Bed)
Stayed in Oct 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Nov 3, 2024
Nice chic room, clean hotel and friendly staff however sound proofing could be improved.
Response from Property: 感謝您對酒店的點評!店內床鋪一個月一次紫外線消毒,前台配備攝像頭檢查儀器,口杯消毒櫃消毒15分鐘以上。房間配備雨傘、無線充店內還有提供24小時管家服務、洗漱用品毛巾、浴巾、刮鬍刀全一次性用品、免費洗衣烘乾、前台自取現磨咖啡、無限暢飲咖啡奶茶、影視VIP130寸巨屏觀影及48項生活服務等等。希望在店期間有任何問題可以及時聯繫到酒店管家,我們一定已最積極的態度幫忙處理。因有每位貴賓支持,我們將不斷力爭更好,BOON的小夥伴們真誠期待您的再次回家~最後祝您天天開心,工作順利!感謝您對酒店的點評!店內床鋪一個月一次紫外線消毒,前台配備攝像頭檢查儀器,口杯消毒櫃消毒15分鐘以上。房間配備雨傘、無線充店內還有提供24小時管家服務、洗漱用品毛巾、浴巾、刮鬍刀全一次性用品、免費洗衣烘乾、前台自取現磨咖啡、無限暢飲咖啡奶茶、影視VIP130寸巨屏觀影及48項生活服務等等。希望在店期間有任何問題可以及時聯繫到酒店管家,我們一定已最積極的態度幫忙處理。因有每位貴賓支持,我們將不斷力爭更好,BOON的小夥伴們真誠期待您的再次回家~最後祝您天天開心,工作順利!
Guest User
Featured Room - Double Occupancy (Double Bed)
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 25, 2025
Very nice hotel, perfect location and very friendly staff.
Response from Property: 感謝您對酒店的點評!店內床鋪一個月一次紫外線消毒,前台配備攝像頭檢查儀器,口杯消毒櫃消毒15分鐘以上。房間配備雨傘、無線充店內還有提供24小時管家服務、洗漱用品毛巾、浴巾、刮鬍刀全一次性用品、免費洗衣烘乾、前台自取現磨咖啡、無限暢飲咖啡奶茶、影視VIP130寸巨屏觀影及48項生活服務等等。希望在店期間有任何問題可以及時聯繫到酒店管家,我們一定已最積極的態度幫忙處理。因有每位貴賓支持,我們將不斷力爭更好,BOON的小夥伴們真誠期待您的再次回家~最後祝您天天開心,工作順利!
Lazy mannn
Featured Room (2 Beds)
Stayed in Oct 2024
Family
3 review
9.0/10
Great
Posted on Nov 24, 2024
Great location !! Clean and spacious!!
Response from Property: 尊敬的客人,感謝您的選擇入住與反饋。我們非常高興得知您對酒店的肯定及推薦。細緻入微的關懷,為賓客營造始終如一、無與倫比的到達與離店的尊崇體驗是我們的服務宗旨。同時也歡迎您再來長沙再次入住BOON-Z酒店,期待您的再次光臨,祝您生活愉快!
Guest User
Theater Room
Stayed in May 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jun 27, 2025
The hotel environment, service and location are all very good. I will choose it again next time I come to Caisha. The housekeeper Xiao Yuan is very responsible. The location is in the city center, near the subway entrance, a few minutes away. The hotel environment is also very good. Clean and hygienic. All disposable items are safe to use.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad that BOON-Z Hotel can bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to visiting again.
Guest User
Featured Room - Double Occupancy (Double Bed)
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 23, 2025
Xiao Chen
Service: Good
Facilities: Good
Environment: Good
It would be better if you can check in if you have a room, because we arrived early, but the guy at the front desk said that we can check in at least after 8 o'clock. However, there are places to sit in the lobby, and the environment is still good. The soundproofing of the room is good and not noisy.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和分享您的入住感受,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,期待您的再次入住,祝願美好事物每天與您相伴。BOON-Z酒店位於湖南省長沙市中心,黃興廣場步行街,位置繁華,打車或者騎共享單車到黃興步行街,五一廣場,坡子街,太平老街,解放西,ifs國金中心都衹要幾分鐘,周邊各色的小吃和景點都是我們長沙獨有的特色,酒店風格獨特,超讚的影院房您值得擁有哦。房間還配備免費牙具,免費拖鞋,免費飲用水,希望能讓您在家外也能感受到家得感覺。
Guest User
Featured Room - Double Occupancy (Double Bed)
Stayed in Apr 2025
Business traveler
23 review
10/10
Outstanding
Posted on May 22, 2025
Hygiene: Very clean......
Facilities: Newly renovated, basically all new........
Environment: The surrounding area is a central commercial street, very convenient.......
Service: Xiao Chen at the front desk provided very good service
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和分享您的入住感受,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,期待您的再次入住,祝願美好事物每天與您相伴。BOON-Z酒店位於湖南省長沙市中心,黃興廣場步行街,位置繁華,打車或者騎共享單車到黃興步行街,五一廣場,坡子街,太平老街,解放西,ifs國金中心都衹要幾分鐘,周邊各色的小吃和景點都是我們長沙獨有的特色,酒店風格獨特,超讚的影院房您值得擁有哦。房間還配備免費牙具,免費拖鞋,免費飲用水,希望能讓您在家外也能感受到家得感覺。
wyLoveTravel
Featured Room (2 Beds)
Stayed in Apr 2025
Traveling with friends
10 review
9.0/10
Great
Posted on May 23, 2025
The overall experience is not bad. The geographical location is a unique advantage. The price/performance ratio is very high for this location. It is very convenient for traveling and the accommodation is quite comfortable.
The overall environment is not bad. The bath towels and face towels are disposable, but the bathroom is a bit transparent. If you mind, please pay attention.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和分享您的入住感受,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,期待您的再次入住,祝願美好事物每天與您相伴。BOON-Z酒店位於湖南省長沙市中心,黃興廣場步行街,位置繁華,打車或者騎共享單車到黃興步行街,五一廣場,坡子街,太平老街,解放西,ifs國金中心都衹要幾分鐘,周邊各色的小吃和景點都是我們長沙獨有的特色,酒店風格獨特,超讚的影院房您值得擁有哦。房間還配備免費牙具,免費拖鞋,免費飲用水,希望能讓您在家外也能感受到家得感覺。
Guest User
Featured Memory Member Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 18, 2025
I feel that this hotel is located in the pedestrian street, so it is not so noisy to live there. The environment is also good. The most important thing is that the city service is very good, especially the spontaneous protective cover for my ID card (I have never encountered this before, I must give a thumbs up).
And the hotel is very clean. I stayed in a disposable bath towel and face towel. Because it was hot, I asked the store for a few more disposable bath towels, and they gave them to us for free (the robot delivering bath towels is also a good comment).
Finally, the service was very good, and they patiently answered our check-in details, and gave us a guide to eating, drinking and having fun in Changsha. I must give a thumbs up to Xiao Chen.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和分享您的入住感受,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,期待您的再次入住,祝願美好事物每天與您相伴。BOON-Z酒店位於湖南省長沙市中心,黃興廣場步行街,位置繁華,打車或者騎共享單車到黃興步行街,五一廣場,坡子街,太平老街,解放西,ifs國金中心都衹要幾分鐘,周邊各色的小吃和景點都是我們長沙獨有的特色,酒店風格獨特,超讚的影院房您值得擁有哦。房間還配備免費牙具,免費拖鞋,免費飲用水,希望能讓您在家外也能感受到家得感覺。
Guest User
Featured Room - Double Occupancy (Double Bed)
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 14, 2025
This hotel is definitely the most considerate one I have ever stayed in! The front desk lady has a perfect smile, and the check-in process is fast and efficient. The room is spacious and bright, the bedding is skin-friendly and soft, the bathroom has sufficient water pressure, and the full set of smart devices is super convenient. The daily room cleaning is meticulous, and even the makeup mirror is polished. The buffet breakfast is super delicious, and the snacks in the executive lounge are both good-looking and delicious. The location is even better. It takes 5 minutes to walk directly to the subway station, and downstairs is a gathering place for Internet celebrity restaurants. I especially like the guy in the concierge department. He took the initiative to help call a taxi on rainy days and prepared an umbrella. From details to service, it is completely beyond expectations, and it is completely worthy of the five-star standard. I will definitely buy it again on my next business trip!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住和分享您的入住感受,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,期待您的再次入住,祝願美好事物每天與您相伴。BOON-Z酒店位於湖南省長沙市中心,黃興廣場步行街,位置繁華,打車或者騎共享單車到黃興步行街,五一廣場,坡子街,太平老街,解放西,ifs國金中心都衹要幾分鐘,周邊各色的小吃和景點都是我們長沙獨有的特色,酒店風格獨特,超讚的影院房您值得擁有哦。房間還配備免費牙具,免費拖鞋,免費飲用水,希望能讓您在家外也能感受到家得感覺。