Yujian

Contacted when I reached and was told that they can't accept foreigners so they arranged for me to stay in another block. I used my English name when I booked, why would they not know that I'm a foreigner? The replacement arranged only has a squat toilet so it may not be very convenient for elderly. TV remote missing and when I informed, they kept insisting that I search for it. The room is not very big so at one glance can see its not in the room. Then they kept saying guests normally don't use the TV. The thing is, if you list TV as being one of the facilities, you jolly ensure it's there to be used. I don't need to know if other guests use it or not. Otherwise, receptionist was very fast to response.

無人值守被困在門外十幾分鍾

真是醉了，四點到地方了，一直前台沒有人，我帶了三個小孩一大堆行李。一直在等大熱天的。大老遠跑了外地娃都累的熱的要命。等的久了我就打算不住了，反正五點之前沒入住也是可以退的。好傢伙。不出麪就算了，算計好的一樣，微信給我發了房間號密碼，門都沒有進，我説不住了，在軟件上申請了退房。非要説不退各種不願意。態度極度的差。直接反咬一口説我已經入住不退。後來我説要投訴，直接説愛咋咋地。刪了我微信。這冤枉死了。攜程售後打電話核實。她説去看下房間，之間看一去不復返再都不接客服電話。我對湖南人的認知就這，大老遠不容易就被這婆娘這樣欺負了。真缺這一百多嗎，搶開了，最主要是，胡説八道我根本連門都沒進非説我住了不退，這嘴角大家可都看清楚了什麼人品素質真是的。你要缺那一百多那就給你吧，天在做人在看自己做了什麼**事自己心知肚明，你家孩子還小，我就當給你娃見面禮了。最後預祝你這生意……不被你幹倒我也慶祝