The Meixi Lake, Changsha Marriott Executive Apartments

I must give a thumbs up to this hotel👍The experience is good, the location is good, and the environment is good. There was a little embarrassing thing when checking in. My friend booked the wrong hotel for me, and then my phone was running out of power. Mia at the front desk patiently helped me check and took out the charger for me during the process. After rebooking, the processing speed was also very fast. Then the room was also fully equipped, clean, and there was no odor in the bathroom. The cleanliness party said it was extremely comfortable. It can be seen that the hotel has made great efforts in hygiene. The room is spacious and well-planned. There is no sense of crampedness in general hotels. It feels particularly comfortable to stay. The whole person can relax, the bed is comfortable, and the gym and swimming pool on the third floor are also very nice.

The apartment environment is very quiet, with good facilities, far away from the city. The room has a view of Meixi Lake. The front desk service is warm and friendly. The two rooms are arranged on the same floor, which is more convenient and the check-out time is delayed. It is worth recommending.

Let's not talk about it first. The location is not convenient. It takes half an hour to drive anywhere. The rooms with lake view in the hotel are not as good as those in the neighboring hotels. The view is blocked by various commercial buildings in the podium. The service of the housekeepers is quite good. The most speechless is the concierge and the front desk. I understand that the hotel does not deliver takeout to the room because of food problems. But it is too much for not letting the medicine be delivered for two consecutive nights. The concierge delivers the medicine on behalf of the guests. It is the job of the gift. For two consecutive nights, the guests were asked to drag their sick bodies downstairs to get the medicine. The front desk staff is even more excessive. They said that the delayed check-out exchanged by Ctrip did not work. They were very tough and wanted to drive the guests away. There was no human service or accommodating at all. It was really outrageous and disappointing. I will write a letter to complain to Marriott headquarters.

Check-in is on the 2nd floor. Take the elevator to the counter on the 2nd floor. Two service staff are at the counter. However, when they see the customer arrive, they don’t even say hello. They are busy with their own business. When I give them my ID, they don’t take it immediately. Because we arrived at noon, we asked if the hotel has a restaurant, but he couldn’t answer for a while. Later, we were told that there is a Chinese restaurant (actually a place for breakfast). We went to see that the door was still closed and there was no one! So dumbfounded! The service staff also said that the restaurant staff was coming down, and whether they still needed it... I'd better go out to eat good food... This hotel can’t bring takeout in at all, and can only put it in the takeout cabinet outside. Even if it is placed at the front desk of the arrival hall on the 1st floor, it cannot be... The facilities of the gym and swimming pool are excellent. Ask the front desk to send water, and it will arrive very quickly. I can only say that the front desk of the hotel deducted too many points for my first impression, and the takeout must be picked up by yourself (no robot) I deducted points again In addition to the price advantage, I still think Ascott is better