Fairfield by Marriott Hotels in Changshu

The most praiseworthy thing is that the breakfast is great, the ingredients are fresh, there are many choices, the quality is good, and the service staff are very serious, responsible and professional. Of course, the facilities, air conditioning and shower water are also very useful. The hygiene is also very good, and there is no odor at all. What needs to be improved is that when checking in, a man at the front desk seemed not very proficient in the business. When we booked on Ctrip, there was a free breakfast treatment. The staff member seemed to be completely unaware of it. After the registration was completed, I found that he didn't know about this. I had to show him the Ctrip booking information, and he suddenly realized it. We booked two rooms on Ctrip, one standard twin room and the other double bed room. The man didn't understand it very well, and asked me at first if I booked two twin rooms. I also had to explain it to him.