Monastery Estate Venetian Harbor

4 Stars for the friendly staff and beautiful building, minus 1 star for transparency and flexibility. DO NOT chose this hotel if you travel by (rental) car. Especially not if in high season and arriving at night. We tried 1.5 hours without success to find a parking space within acceptable distance under most difficult traffic conditions and finally checked-into another hotel. + Service: Very friendly and attentive staff without exception. Location: Within the old town. Everything relevant can be reached on foot. Breakfast: Nice choices, good quality, beautiful setting in the courtyard of the old building. o Pool: Very small indoor pool but can be „booked“. Amenities: Nicely renovated old building already showing some new signs of wear and tear. Shower takes a moment to get warm. No slippers or tissues in the room. Hygiene: OK. - Transparency: The hotel should clearly communicate that it is impossible to park anywhere within foot distance during high season evenings. Flexibility: We wanted to cancel our stay after the experience of searching for a parking space for hours. This was not made possible.

Uniquely beautiful hotel, fascinating architecture crafted from an old monastery built above Roman ruins, which are visible through a glass floor. The concierge service from Georgia and her colleagues are unforgettable.

The property was well maintained, charming, comfortable and clean. What really made a difference was the staff! Would highly recommend it

American Recommended This was our favorite stop in our trip to Crete! The staff was all amazing! Very welcoming to all. As an American, this was very comforting. The location is excellent and they had the best food in Chania!!!

Beautiful and historic and amazing hospitality

I don’t often write reviews, but I feel compelled to applaud Monastery Estate Venetian for the exceptional service I received during my stay. Their attention to detail and genuine care for guests stood out in so many moments—from the warm welcome drink and thoughtful local recommendations from the wonderful concierge team, to remembering my breakfast drink preference without me having to ask. They even wished me a happy birthday, without any mention from me that I’d be celebrating one during my trip. It’s thoughtful touches like these that truly set them apart from the other hotels I stayed at throughout my Greece and Turkey trip. Without a doubt, I’ll be staying here again when I return to Chania.