The Langbo Chengdu, in The Unbound Collection by Hyatt

The Langbo Chengdu, in The Unbound Collection by Hyatt Reviews

The Langbo Chengdu, in The Unbound Collection by Hyatt

Building 2, WIFC, No.258 Dongda Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
The Langbo Chengdu, in The Unbound Collection by Hyatt
The Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by Hyatt
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Guest Reviews of The Langbo Chengdu, in The Unbound Collection by Hyatt

9.6/10
Excellent
6423 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(6423)
Positive reviews(6324)
Reviews with photos/video(2371)
Delicious breakfast(748)
Friendly front desk staff(506)
Well designed(268)
Loved the night views(142)
Located downtown(133)
Excellent room layout(104)
Tasty restaurant(75)
Excellent afternoon tea(36)
Negative reviews(97)
Michelle
King Bed
Stayed in Mar 2025
Couples
4 review
10.0/10
Outstanding
Posted on Apr 21, 2025
I had a wonderful stay with my spouse at Langbo Hotel Chengdu. The staff upgraded my room with a beautiful view of Tai Ko Li which made my stay even more special. Their warm hospitality and attention to detail truly stood out. Location is superb. Highly recommended for anyone visiting Chengdu!
Response from Property: Dear guest, it’s a great pleasure to know that you had a satisfying stay at our hotel and share an encouraged comment. We serve as warm as jade, as modest as virtue tells to make you have an impressive staycation. Welcome you to come back soon.
CE 99
King Bed
Stayed in Mar 2025
Business travelers
24 review
10.0/10
Outstanding
Posted on Apr 18, 2025
This is my fifth or sixth stay at the Langbo. As always I enjoyed my stay and will be coming to stay again The location is super convenient and the breakfast was well stocked
Response from Property: Dear guest, thank you for your continuous support for us and hope everything goes well with you. It’s encouraged to know that you choose us always. Sincerely wait you to come back and have another comfortable stay.
Guest User
King Bed
Stayed in Oct 2024
Couples
1 review
9.5/10
Amazing
Posted on Jan 16, 2025
Perfect location to access a variety of local restaurants, cafes, and shopping centres. Lovely reception staff and excellent room service. We also enjoyed all the teas provided. Highly recommended!
Response from Property: Dear guest, welcome to The Langbo Chengdu. We are happy to know that you are satisfied with your stay in the hotel. Hope you will come back soon and happy new year.
Calista
King Bed
Stayed in Oct 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Nov 19, 2024
Highly recommend if coming to Chengdu! Was such a pleasant stay and the service, facilities was spectacular. Super premium & comfortable, one of the best hotels i've been to in a while. They gave a free upgrade to suite as well! Really appreciate the service and attention to detail throughout my stay. Definitely would stay here again if I come back to Chengdu.
Response from Property: Dear guest, thank you for staying with us and happy to know that you are satisfied with your stay. For this full service hotel you could experience more special service, so welcome you to another impressive live.
Guest User
King Bed
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 2, 2025
**Great Hotel - Highly Recommend!** Loved my stay here! The staff were so friendly and helpful, making check-in smooth and welcoming. The room was spotless and very comfortable. Everything felt well taken care of. Will definitely return! One of the best hotel I have stayed! My hotel booking comes with complimentary photo shoot. Makeup artist An Qin 安琴and photographer 阿凯were absolutely amazing! Their service was incredibly patient, and they took great care to meet all our needs throughout the process. A Kai 阿凯was great at capturing natural, beautiful shots. Both were so friendly, making the whole photoshoot relaxed and enjoyable. Highly recommend them if you come to Langbo.
Response from Property: Thank you so much for your glowing review! We’re thrilled to hear you enjoyed your stay with us and felt welcomed by our team. Maintaining spotless, comfortable rooms and delivering smooth service is always our priority, so your feedback truly warms our hearts. We’re especially delighted that An Qin and A Kai made your complimentary photoshoot experience memorable! Their dedication to patience, natural photography, and creating a relaxed atmosphere reflects the care we aim to provide all our guests. We’ll be sure to share your kind words with them—they’ll be overjoyed to know this. Thank you.
Guest User
King Deluxe
Stayed in Mar 2025
Solo travelers
4 review
9.0/10
Great
Posted on Apr 11, 2025
Lovely modern clean hotel. Great breakfast. Perhaps not ideal if you have a fear of heights. But what a view! I would return for sure.
Response from Property: Dear guest, thank you for choosing The Langbo Chengdu, in The Unbound Collection by Hyatt. We are pleased to know that you had a great stay with us and will surely welcome you back soon. Hope you could experience other service next time.
Frans Steven
King Bed
Stayed in Mar 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Apr 7, 2025
Overall, a great experience. The location was great. The breakfast was good and included a variety of choices. Some minor room design choices I question but not enough to take away from a really nice stay.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
Xiaotong
Twin Beds
Stayed in Feb 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Mar 28, 2025
The location is very good, which is in the centre of the city. The facilities including the room, lobby and pool are good too. Service quality is good, and breakfast has a lot of varieties. My room can see a bird view of the city, which is fantastic! I will definitely choose the hotel for my next visit.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
Guest User
King Bed
Stayed in Feb 2025
Family
4 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Excellent location and customer service. Kudos to Kandell for being so helpful and friendly.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
Elson Koh
King Bed
Stayed in Jan 2025
Couples
2 review
9.5/10
Amazing
Posted on Feb 7, 2025
Everything is good. But if possible for a late checkout will be better. Staff told us that is fully booked the next day so we are unable to have a later check out. But I manage to book for another day. It would be better to tell us the fact than just lie. But overall experience was good.
Response from Property: Dear guest, thank you for choosing The Langbo Chengdu. We understand your late check out demand but it’s during spring festival high season, and we will notice the communication with guest. Thanks for your suggestion and welcome back again.
AustinSakuranaka
Twin Beds
Stayed in Sep 2024
Travel with friends
42 review
9.5/10
Amazing
Posted on Oct 9, 2024
Good location and service but the wifi is too slow.
Response from Property: Dear Austin, we are very pleased to have your stay with us. Thank you for reliability on a new brand with central location and sweet service. At the same time, we notice your feedback on Wi-Fi that we are finding out how to improve. Hope you enjoy the journey and we are looking forward to welcoming you back.
Yong Seng
King Bed
Stayed in Jul 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 3, 2024
Nice breakfast. Good and chill environment. Wonderful bedroom with cozy bed.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
LengPiou
King Bed
Stayed in Nov 2024
Family
18 review
8.5/10
Very Good
Posted on Dec 16, 2024
he staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We loved the convenient location close to major attractions
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
KYAW
Premier Twin Room
Stayed in Oct 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on Nov 24, 2024
All the staffs are very kind and energetic. Breakfast is fantastic. Will back again when we go to Chengdu.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a good one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
MAX GW
King Bed
Stayed in Oct 2024
Couples
75 review
2.0/10
Posted on Nov 21, 2024
Hyatt is the most disgusting hotel. Service is lazy and incompetent. Rooms don’t have cold air conditioning. It is hotter than Thailand inside the rooms. Some people enjoy hot rooms, but I personally need cold air to sleep better. This hotel is similar quality to America. It does not have high quality that Chinese hotels typically have. This hotel should be removed from Chengdu as it gives a bad experience and makes Chengdu look bad. I wish I could give 0 starts but the lowest is 1 star. Disgusting Hyatt never again.
Response from Property: Dear valued guest, greeting from The Langbo Chengdu! We do feel sorry on your imperfect experience and appreciate that your precious advice especially for guests sensible with temperature . We have informed the Engeneering Department to solve the problem immediately that you have mentioned. We look forward to welcoming you back and turning your next visit into a confitable experience.