1-1-14 Chigasaki, Chigasaki City, Kanagawa Prefecture, 253-0041, Japanعرض تفاصيل الفندق
اختر تواريخ سفرك للتحقق من توفر الغرف
We Price Match
1 ليلة
تقييمات الضيوف Toyoko Inn Chigasaki Shiyakusho
9.2/10
رائع
122 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
Was clean, and close proximity to train and shopping was good but such a late check in and early checkout is kinda lame.
ترجمة
Huỳnh Quang Tâm
Wide Space Single, Non Smoking
تم التسجيل الوصول نوفمبر 2024
مسافر منفرد
1 تقييم
10/10
متميز
تم النشر في 4 يناير 2025
perfect
ترجمة
مستخدم نزيل
غرفة قياسية - لغير المدخنين(سرير كوين)
تم التسجيل الوصول ديسمبر 2024
رحلة عمل
1 تقييم
5.0/10
تم النشر في 4 يناير 2025
The front desk service was extremely disappointing. Initially, I was asked to present my reservation, which I promptly did by showing the email confirmation. However, the staff member claimed that my name was not on the reservation. I double-checked and confirmed that my full name, exactly as it appears on my passport, was correctly listed. I even handed my phone to the staff member and pointed out my name, but he insisted it wasn't there. When I asked if he could read the alphabet, he affirmed that he could, yet he still failed to see my name. After this frustrating exchange, he simply directed me to a self-check-in machine.
This raised the question: why was he asking for my name multiple times if everything could be done at a machine without any staff assistance?
Furthermore, I was informed that I needed to remove my car from their parking lot because it was reserved exclusively for Japanese guests. I inquired as to why there was no prior information about this, especially considering the parking lot was small and difficult to access. His response was dismissive; he said he didn’t care and told me to find another parking option on my own.
I ended up parking in a nearby lot, which was not cheap. To my surprise, when I left the hotel at 4:00 AM to head to my appointment with all my filming equipment, I noticed that the hotel parking had several open spaces available.
While the hotel itself was clean and comfortable, the front desk service was truly subpar.