مستخدم نزيل
8 يوليو 2025
Terrible experience and will never book. I need to urgently modify my dates but the hotel reception manager: Talaat and his associate: Ahmed, both lied blatantly about CCing me in an email to the reservations team as I asked to be copied. They never did nor did they help. They were not friendly nor welcoming.
Furthermore, the hotel has sewage smell across the halls, the bathroom was dirty upon check-in so I requested for another room, the internet didn’t work. So many issues with this hotel and management.
Previously, I use to stay here back when it was Vida, now I will never book again. The hotel is not a 4 star at all. I suggest booking others.
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