Aria

VERY awful service Too many things I have to complain. Very bad check-in experience because I waited for half a hour and was almost charged twice. I paid online beforehand while the receptionist required me to pay again, not believing in the bank records which I showed to him. After realizing it was a huge unprofessional mistake, the receptionist and the manager even did not give me an apology. The room is spacious but I can’t believe such an expensive hotel does not provide bottle water at all and there is no coffee machine. The towel is not clean and the fridge is empty so it is confusing why I was required to have 200 shekels deposit —- there is nothing in the room a guest can take away. By the way, the other two friends of mine were not asked to have deposit during check-in. The hotel has a wonderful location and equipment but with very AWFUL and double standard service!!!

The hotel facilities where immaculate. the room was outstanding .everything is new and all details taken into carful planning . very comfortable bed .excellent breakfast Amazing views .our only regret was that our stay was to short !! we are planning our next vacation in aria again .

The best in Eilat, large and comfortable rooms, excellent service direct access to the red sea, and snorkeling. The refurbished rooms are very good. The hotel is just across the Mall and the Eilat boardwalk. Who could ask for more…. We will be there again, for sure!