Louis Apostolata Island Resort

Just returned from our holiday..unusually for me it has taken a few days to write my review. Did I enjoy my holiday, yes I did however there are flaws at the hotel that could be very easily rectified. Firstly it doesn't compare to a 5 star hotel but first I will start with some positive comments. Beautiful,quiet and unspoilt location, a car would be preferable if you are wanting to explore the island, there is a shuttle bus that runs in to Skala but this finishes at 17.30 which is disappointing. The hotel is set in the hillside and no beach but there are some steps in to the sea should you wish to do so, however the walk down to the sea is quite steep and if you had mobility problems this would prove problematical. On arrival we were greeted with a very warm welcome and a smile from Glykeria on reception, very thorough explanation regarding the hotel. The room wasnt ready and no welcome drink on arrival.. Our room. A lovely view with the sea in the distance, good size balcony but very uncomfortable chairs so sitting on the balcony wasnt a pleasant experience, some nice chairs or loungers would have been perfect. The main room was a good size, with plenty of storage space. There was a table area with a mirror above which could be used as a dressing table however whoever put the mirror on the wall must have been extremely tall, once seated on the stool you could just about see your head and im over 5'7 so anyone shorter then myself would not have been able to use this facility..a simple oversight that again needs to be rectified. The bathroom was not good, looked as though it needed replacing and to be honest really let the room down..on the first night when using the shower which I might add has the toilet located in it..the bathroom flooded and this seeped out and flooded the main room. We mentioned this to reception and they got the maintenance guy in to inspect and advised us that he had rectified.. well he hadn't and the same thing happened again..so the shower cubicle just couldn't be used and we had to use the shower head over the bath..not ideal. Those little hotel extras like shower cap, sewing kit etc were not included, only very cheap shower gel and shampoo. No iron but hairdryer provided. No pool towels were available on arrival or the next day, there clearly are not enough towels to go around if the washing is sent to the laundry and we had to wait two days for our towels..thankfully we had taken a couple ourselves from home. Again Glykeria on reception was extremely helpful when trying to deal with our enquiries,and she is a credit to this hotel. Reception area is very tired looking and not what you would expect..no welcome drinks and the chairs are really quite shabby with coverings on them that are ill fitting. Simple things that could easily be put right and unfortunately first impressions do count. The staff are what make this hotel, special thanks must go to Roubeni in the resturant who always had a welcoming smile and a

The guest arrival experience was none existent with us being left in reception following check-in. Having sat in the reception for 30 minutes we decided to ask where the room was located as the hotel team failed to collect us or provide any information on the location of facilities or how they are intended to operate. Following the journey we tried to make a cup of tea, only to find the kettle was full of scale and the room was not provided with any tea or coffee. The wife tried to take a shower only to see the head was broken resulting in water spraying everywhere. Once reported to the reception team the shower head and kettle were replaced, however it appears they will not provide tea and coffee for non all inclusive guests. Despite the lack of a guest induction we were able to see the pool from the room balcony so managed to spend the rest of the afternoon in the sun, despite not knowing how or where to obtain towels for the pool. Before venturing out for dinner we decided to have a drink in the bar, where we were refused cocktails from the all inclusive menu. As paying customers we were only permitted to order from a limited “paying bar menu”. The hotel is designed to operate as all inclusive which results in an incredibly poor experience if you are a half board guest. We chose to find another hotel after the 2nd night where we were able to enjoy the rest of the holiday in Skala.

I really don't understand the negative reviews about this resort everything is good all the staff reception, bars, restaurant, cleaners and especially the animation boys are all a credit to the place. Food was great all the drinks were very good. There are a lot of steps and hills if you aren't sufficiently fit enough to walk up 8 flights of stairs a few times a day (there are lifts and golf buggies too) don't go but what I would say is if you didn't have the climbs you wouldn't have the views that you get from your room the restaurant and even the pool. As I said at the start it is very difficult to find something that won't want to make you go back.

Another fantastic trip staying at The Apostolata, I have been staying at the hotel for several years and cannot recommend it enough. The staff at the hotel are the main component, from front of house to maintenance, they cannot do enough for you. Thank you again for a wonderful stay, I will see you again in September.

Hotel staff was wonderful. Food was great would defo recommend. Be prepared for government tax when you check out (€15 an night)Entertainment staff great. Big shout out to our favourite staff member penny ❤️

Da dimenticare! Prima notte da incubo scoprendo che sul lenzuolo del letto strisciava un lungo verme simile alla processionaria. Indice di camera con scarsa igiene e pulizia. Oltre a semplicemente disgustoso e probabilmente urticante se si veniva a contatto con lui. Meno male che anche se l' ora era tarda la stanza ci è stata sostituita ma purtroppo non siamo più riusciti a dormire rilassati e tranquilli nelle 2 notti successive.