مراجعاتMercure Hotel Kaiserhof City Center

رد من مكان الإقامة: Dear NathaP,Thank you very much for your great review and kind words!We’re delighted to hear that you enjoyed your stay with us and appreciated our central location and the cleanliness of the hotel. Your positive feedback on the amenities and service is also truly appreciated.We look forward to welcoming you back soon for another enjoyable stay.Best regards,Scott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Lindasun1213,Thank you very much for your perfect rating and kind words regarding your stay in our Premium Suite at the Mercure Hotel Kaiserhof Frankfurt City Center.We are delighted to hear that you found our hotel clean, safe, and up to the standards you expect from an international hotel brand. Your feedback is truly appreciated and will be shared with our team.We look forward to welcoming you back in the future.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Tabiashi,Thank you very much for staying with us at the Mercure Hotel Kaiserhof Frankfurt City Center and for taking the time to share your thoughtful feedback.We are delighted to hear that you appreciated our convenient location near Frankfurt Central Station, the cleanliness of your room, and the environmentally conscious atmosphere. It is also wonderful to know that our team provided you with kind and attentive service — your kind words are truly appreciated.We also sincerely thank you for your constructive comments regarding the bed stability, sound insulation, and the absence of in-room slippers. Please rest assured that we will review these points internally to see how we can enhance comfort for future guests.It was a pleasure to have you with us, and we hope to welcome you again on your next visit to Frankfurt.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Guest,Thank you very much for your great review and for choosing to stay at the Mercure Hotel Kaiserhof Frankfurt City Center.We are pleased to see your high ratings, especially for cleanliness, location, and facilities. It's also wonderful to know that you enjoyed the convenience of the nearby amenities and restaurants.We truly appreciate your feedback and hope to welcome you again on your next visit to Frankfurt.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear JunJun95,Thank you for your kind review. We’re pleased to hear you were satisfied with the cleanliness and overall experience. We hope to welcome you again on your next visit to Frankfurt!Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Guest,Thank you for your feedback. While we’re glad you appreciated the cleanliness, we regret that the surrounding area did not meet your expectations. Please note that the hotel is committed to providing a safe and comfortable stay despite external factors.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback about your stay with us.We are pleased to hear that you appreciated the friendliness of our staff and our convenient location. At the same time, we regret that the room size and the issue with the shower drainage did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused. We will certainly look into this matter and ensure the drainage is functioning properly.We hope to have the opportunity to welcome you again in the future and to provide you with an even more pleasant stay.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Naiyoudelvxing,Thank you for taking the time to share your feedback. We’re sorry to hear that the room felt small and the Wi-Fi connection was unstable during your stay. Your comments are valuable to us and we will address the Wi-Fi issue with our technical team to ensure improvements.We appreciate your visit and hope to welcome you back under better circumstances.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Guest,Thank you very much for your wonderful review. We are pleased to know that you appreciated our convenient location and easy access to transportation. It’s great to hear that this contributed positively to your stay.We look forward to welcoming you again in the future.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Guest,Thank you very much for your excellent review. We’re delighted to hear that you found our hotel conveniently located next to the train station and that our team was able to assist you with an early breakfast package. Your kind words truly motivate us to keep delivering great service.We would be happy to welcome you again on your next visit to Frankfurt.Best regardsScott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear Guest,Thank you for your positive feedback! We’re happy to hear that you found our hotel clean and secure, and we appreciate your kind words. We hope to have the pleasure of welcoming you back soon.Best regards,Scott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear iGwaNG,Thank you for your wonderful review! We're thrilled to hear that our hotel's location was convenient for your travels and that you found the rooms clean and suitable for tourists. We appreciate your feedback and look forward to welcoming you again in the future.Best regards,Scott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our location convenient and easy to access. We hope to welcome you back soon.Best regards,Scott F. ThaxtonDirector of Operations

رد من مكان الإقامة: Thank you for your kind review! We're glad to hear you had a pleasant experience with us. We look forward to welcoming you back again soon!Best regards,Scott F. ThaxtonDirector of Operations