مراجعاتMaruei

Hotel was for from Kawaguchi go station. Staff service was excellence. Most of staff can speak English which was great. However amenity was abit unclear from picture. Bath was too small, could not fit me.

우리가 기대하는 일본식 호텔 그 자체 친절한 직원, 오래된듯 하지만 깔끔한 일본식 다다미방, 정갈하게 준비된 식사, 온천, 좋은경치 숙박비가 비싸지만 그만큼의 값어치는 하는것 같습니다. 특히 옥상전망대랑 5층 노천탕에서 보는 경치가 매우 좋으니까 숙박하시게 되면 꼭 가보시기를 바랍니다. 저는 어머니를 모시고 갔는데 저도 만족스러웠고, 어머니도 매우 만족해하셨어요. 대부분의 호실이 호수뷰인점, 후지산뷰 5층 노천탕은 6시부터~10시까지 여성분들이 쓰게되있어서 남성분들은 이용하기 어려운점 참고하세요

太完美了，日式風的房間不新不舊剛剛好，榻榻米床墊也不會覺得硬，有私湯泡池很舒服；晚飯簡直是畫龍點睛，味道很驚艷分量也足。

Hotel is incredibly cool! Located quite far from Kawaguchico station, but I would recommend to take a walk to it - the way takes about 25-30 minutes and it is very relaxing with fantastic views of Fuji. For the way back, if it’s needed, after check out you can take a free transfer bus to the station. We took a room in traditional style, and it is amazing experience! Kaiseki supper and breakfast are exciting, service is excellent! Public bath is not tattoo friendly, so we couldn’t use it, but we booked private bath while checking in and it was a great experience as well. Hotel has an observation roof where you can see both Fuji and Kawaguchiko lake. I wish we have stayed for longer, but had not much time and booked only one night.

溫泉酒店大部份房間都是面向河口湖，要欣賞富士山就只得露天風裏可以看到，酒店亦大浴場設在一樓，要享受露天溫泉要到5樓，比較不方便一點，酒店環境同設施保養得很好，職員服務態度很有禮貌，值得再次入住。

環境不錯，食物不錯，服務態度非常好，温泉非常棒

一間好日式的溫泉酒店我訂的有陽台私湯正對湖景、連續住兩晚上各方面都好滿意就是餐食普通咗景觀亦十大靚、5樓浸溫泉對正富士山不過天氣問題只見到小小、有下次

十分滿意，贊

陽台上泡湯感覺很好

贊贊贊，記得提前預約哦

地理位置很好，就在河口湖邊上，房間很大，我們訂的是含晚餐和早餐的房間，很推薦他們的餐，精緻美味。温泉不大，挺愜意的，就是老牌的日式酒店，温馨周到，鬧中取靜！

當時預訂了説明是山景2晚，酒店位置一邊向湖及普通山景，另一邊是富士山景Trip.com説明山景及湖景．我訂是山景居然是普通山景誤導成分極高，房間私人温泉是開熱水器的，自己開熱水時，旁邊熱水爐就有聲，此温泉旅館是舊，睡榻榻米，英文及日語。

disappointed ! we had booking 2 nights but we just stayed one night and left!Hotel too old no facilities are provided! living room hot Watergate is out of ordered and repaired when we arrived. The meal is bad .Hot sping also is old! only one is well .all the staffs are kind!

這次是我第二次入住，因為在上年我第一次入住的時候，在一個大風雪的晚上，他們和trip.com是非常之好，樂意幫我解決問題，所以心存感激，再次入住。 在這次入住，所有東西都保持一貫良好的水準，服務態度都很好，真的沒有什麼缺點了。 我本身是自駕遊到這裏，所以在交通方便都沒有問題。但酒店都有提供免費接駁巴士去車站。