بيستانا رويال أول إنكلوسيف أوشن آند سبا ريزورت

Really nice stay with family. Good facilities, pools and outdoors. Food and drinks really good and a lot of variety. Staff excellent, really nice and available. The rooms starts showing need for modernisation.

景觀非常棒，但設施太陳舊，服務是非常周到細緻的，住了五晚，品了不同款的雞尾酒，也看了夕陽，不錯的老酒店。

We stayed for 2 weeks in August, lovely hotel no problems with the beds! Bar staff brilliant, food as expected, gluten free on request ( thank you) Met some great people and pool party people! Rooms cleaned every day, I did forget my neck cushion, if you found it please keep for me I will be back in Madeira next year.

We had a very nice and comfortable stay. The room was kept clean. Out experience at a hotel restaurant was more than great. The staff was always so fast and friendly. The food excellent. We enjoyed fresh fruits and vegetables and a wide choice of meat. Thank you for making your stay so special!

We quite liked the hotel and its friendly staff, but it is certainly not a 5 star hotel in the way guests might reasonably expect given the title of the hotel. With 300+ rooms the hotel appears to attract a wide variety of guests including many tour groups from around Europe and further afield. We felt the vibe was one of ‘package holiday’ rather than a 5 Star experience. The hotel re-opened in 2017 after a major refit and the ‘public’ areas look great. Many of the hotel bedroom areas do, however, have a distinct late 90s feel and are still decorated with what look like original furnishings and fittings. As well as the main buffet there are two ‘specialist’ restaurants with limited openings and capacity. Guests are rationed in number of times during their stay. Get in quick with you booking on arrival to ensure a place. Despite the mixed TripAdvisor reviews of the buffet food, we found it tasty with a wide range of choices and a good variety of dishes over the week. With so many guests eating there it is not surprising that the buffet is very noisy at peak times. If you want to keep up your walking ‘steps’ this is the place for you. It is a loooong walk to reception from many rooms. We clocked up 2.5km over our week stay just going to and from the dining areas! The Primavera Bar and Lounge at the hotel, had staff doing their best in probably the least atmospheric bar we’ve ever encountered. The ‘bar’ itself was little more than a counter on the side of what instantly reminded me of a concert hall in Butlins in the 1960s! On the four occasions we briefly visited the entertainment was either Karaoke or singalongs. The outside pools were good and there were zillions of basic sunbeds. The hotel location was ok overlooking the rocky Formosa beach but is quite a way from the centre of Funchal. You can walk along the coastal path promenade which takes about an hour. There is a, twice daily, free large shuttle bus into the city as well as local buses every 15 minutes from just outside the hotel; €1.95 pp or buy a book of tickets. Overall, I’d add that we had done our research in advance and so nothing came as surprise. We enjoyed our stay, but we wouldn’t return.

Great location and excellent rooms This was our fourth stay at The Pestana and as always the hotel were accommodating when we requested a higher level floor with sea views. Breakfast, Lunch and dinner in the main restaurant was varied and well prepared we were also able to eat Al fresco on the terrace which has views over the sea. Staff very polite and working hard. Pools are amazing and very good kids club, Definitely would recommend !!!