Hotel Kan-Raku Fujisan Gotemba

Hotel Kan-Raku Fujisan Gotemba Reviews

Hotel Kan-Raku Fujisan Gotemba

Higasitanaka 1031-1, Gotemba City, Shizuoka Prefecture, 412-0026, JapanView Hotel Details
Hotel Kan-Raku Fujisan Gotemba
Hotel Kan-Raku Fujisan GotembaHotel Kan-Raku Fujisan GotembaHotel Kan-Raku Fujisan Gotemba
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Guest Reviews of Hotel Kan-Raku Fujisan Gotemba

8.7/10
Very Good
224 review
Verified reviews
Location8.7
Amenities8.5
Service8.8
Cleanliness8.7
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All reviews(224)
Positive reviews(210)
Reviews with photos/video(63)
Awesome stay(37)
Tasty food(15)
Near shopping area(15)
Convenient for shopping(15)
Great value for money(9)
Strange smell in room(7)
Easy to get around(7)
Friendly front desk staff(6)
Negative reviews(14)
Jon C.
Standard Single Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 15, 2025
Stayed here for a longer trip during an event at Fuji Speedway. Extremely helpful front desk staff, good breakfast (japanese style) and nice amenities throughout the hotel (Bathhouse, Yukata, microwave and laundry services all provided). Nearby a supermarket and close proximity to the bus station and other convenient locations. Would stay again without hesitation.
Response from Property: Thank you very much for staying at Hotel Kanraku Fujisan Gotemba.We also appreciate you taking the time to leave a review despite your busy schedule.We are pleased that we were able to help you have a meaningful stay.We will continue to make every effort to meet your needs.All our staff look forward to welcoming you back.
Rafiq9673
Economy Double Room
Stayed in Mar 2025
Solo traveler
7 review
8.0/10
Very Good
Posted on Apr 20, 2025
It was good overall. The distance a little far from the station. A few convenience shop around. Service was good but lacks water bottle and water dispenser. A nice and chill city.
Response from Property: Thank you for staying at Iyashidokoro Hotel Kanraku Mt. Fuji Gotemba.We apologize for any lack of information.A water server is available in the lobby.We will continue to strive to provide our customers with a satisfying stay, so we look forward to seeing you again.
Natwara
Economy Double Room
Stayed in Apr 2025
Traveling with friends
1 review
6.0/10
Posted on May 18, 2025
Not that bad, a little small but for one people it is fine to stay.
Response from Property: Thank you very much for using Iyashidokoro Hotel Kanraku Fujisan Gotemba.We also appreciate you taking the time to post a review.All of our staff look forward to welcoming you to our hotel if you are in the area.
FHSY
Economy Twin Room
Stayed in Feb 2025
Family
19 review
10/10
Outstanding
Posted on Mar 31, 2025
Good with normal amenities. Price is affordable and location is good.
Response from Property: Thank you for staying at Hotel Kanraku Fujisan Gotemba.We also appreciate you taking the time to leave a review despite your busy schedule.Thank you very much for your positive rating of our hotel.We will continue to strive to meet the needs of our customers.If you are in the area, all of our staff look forward to seeing you.
Guest User
Standard Single Room
Stayed in Jan 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Feb 23, 2025
Great service and friendly staff! They offer free udon and popsicle as well!
Response from Property: Thank you very much for using Iyashidokoro Hotel Kanraku Fujisan Gotemba. Thank you again for taking the time out of your busy schedule to post a review. We are glad to hear that you were satisfied with your stay. We will continue to work hard to provide better service. All of our staff are looking forward to seeing you again.
Have a good day
Standard Single Room
Stayed in Jan 2025
Couple
26 review
9.0/10
Great
Posted on Apr 21, 2025
Good Good Good Good Good Good Good Good Good Good Good Good Good
Response from Property: Thank you very much for using Iyashidokoro Hotel Kanraku Fujisan Gotemba. We also appreciate you taking the time to leave a review. We will continue to create an environment where you can feel at ease and relax whenever you visit. All our staff look forward to seeing you again.
_tomcch
Standard Single Room
Stayed in Nov 2024
Solo traveler
22 review
7.5/10
Posted on Dec 15, 2024
The room has some weird smells in the beginning. However, everything is gone after the exhaust fire is on. Great to have a supermarket nearby.
Response from Property: Thank you very much for using our hotel. Thank you very much for your feedback. We will continue to work hard to provide better services. All staff look forward to your visit again.
Jodence C
Double Room
Stayed in Apr 2025
Couple
27 review
8.5/10
Very Good
Posted on May 27, 2025
location is okay , bed is as usual like in Japan , service is average can see the mouth fuji view over the car park
Response from Property: Thank you very much for staying at Hotel Kanraku Fujisan Gotemba.We also appreciate you taking the time to leave a review despite your busy schedule.We are very pleased that our hotel has been highly rated.We will continue to strive to improve our service.We hope that you will visit us again soon.
Bryan James Garcia
Deluxe Single Room
Stayed in Oct 2024
Traveling with friends
24 review
9.5/10
Amazing
Posted on Dec 4, 2024
This relaxation hotel is a 15min walk from Gotemba Station. You can see the view of Mt Fuji from their observation deck. The room is spacious, and has all the amenities. They also have a public bath perfect for the winter. They serve soba every night, and breakfast is also good. Overall, very nice stay!
Response from Property: Thank you very much for using our hotel.All of our staff are thrilled that you enjoyed our facilities and services, and that you felt relaxed.We will continue to strive to provide good service to our customers.We look forward to serving you again.Thank you 　very　much.
Felix
Deluxe Single Room
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Dec 19, 2024
Our first hotel during our Japan trip, walking distance to the restaurants and malls.
Response from Property: Thank you very much for choosing Iyashdokoro Hotel Kanraku Fujisan Gotemba from among the many accommodation facilities available. We would like to thank you again for taking the time out of your busy schedule to provide us with your impressions and evaluations during your stay. We will continue to work hard every day to provide services that are close to our customers. If you are in the area, please feel free to use our hotel. All of our staff are looking forward to your next visit.
Meyber
Economy Twin Room
Stayed in Mar 2025
Family
24 review
8.5/10
Very Good
Posted on May 6, 2025
We only stay there for 1 night. Staff was kind and the service was good. The breakfast was nice and we could see Mount Fuji from the restaurant window and from the rooftop of the hotel.
Response from Property: Thank you very much for taking the time to share your experience at Hotel Kanraku Fujisan Gotemba. We are delighted to hear that you enjoyed your stay with us, even if it was just for one night.It’s wonderful to know that you appreciated the kindness of our staff, the quality of our service, and the breakfast. We're especially glad you were able to enjoy the beautiful view of Mount Fuji from our restaurant and rooftop — it truly is a special highlight of our location.We hope to have the pleasure of welcoming you back for a longer stay in the future.
Sutaradee
Standard Single Room
Stayed in Oct 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 9, 2025
Good location good service , view in breakfast room so good
Response from Property: Thank you very much for using our hotel. If the weather is good, you can enjoy the view of Mt. Fuji from the breakfast venue. We will continue to strive to provide services that please our customers. We look forward to using our hotel again when you come to Japan. Thank you very much.
Hwee Hong
Standard Single Room
Stayed in Aug 2024
Couple
3 review
10/10
Outstanding
Posted on Oct 1, 2024
Glad to stay here. Definitely recommend for those who are driving and planning to stay at Gotemba area. Hotel is relatively new, room was big, the double bed is bigger, not the semi-double beds in most Japan hotels so is comfortable for two. Was surprised by what we get....there is cold udon dinner! Ice cream, coffee and Fuji mineral water are available at the reception. Breakfast buffet spread had Japanese breakfast choices, bread, coffee, juice and cereal. Hot bath is small, is good enough for us to relax after a day of traveling. Service was superb! All of them are so welcoming. On a clear day, we can see Mount Fuji on 4th level. View is blocked by some cables though. Overall, a good stay as we get to enjoy the evening with dinner, Onsen, ice cream, and a good night rest.
6/8
Response from Property: Thank you very much for choosing to stay with us and for taking the time to leave such a positive review. We are thrilled to hear that you enjoyed your stay and found the room spacious and comfortable. It's wonderful that you appreciated the complimentary cold udon dinner, ice cream, and other amenities we offer at the reception.We’re also glad to know that our breakfast spread and the hot bath provided a relaxing experience after your travels. Your kind words about our staff’s service are truly appreciated, and we are happy that their warm welcome made your stay even more enjoyable.While it’s unfortunate that the view of Mount Fuji was slightly obstructed, we hope you still enjoyed the scenery. We are delighted that you had a pleasant and restful evening with us, and we look forward to welcoming you back the next time you visit the Gotemba area.
CHEN LOON
Economy Double Room
Stayed in Feb 2025
Family
19 review
7.0/10
Posted on Mar 31, 2025
Just across the street to daiso, uniqlo and Max Value. Very simple breakfast and may not suitable for senior and young.
Response from Property: Thank you very much for choosing our hotel among the many accommodation options available.We also appreciate you taking the time to post a review despite your busy schedule.We also appreciate your feedback on the breakfast.We will take your feedback into consideration and strive to improve.If you are in the area, all of our hotel staff look forward to seeing you.
Teik Jin
Economy Twin Room
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 9, 2025
Conveniently located. Less than 10 minutes drive to Gotemba Premium Outlet. Maxvalu and Daiso just opposite the hotel.
Response from Property: Thank you very much for staying at Iyashidokoro Hotel Kanraku Fujisan Gotemba.We also appreciate you taking the time to leave a review despite your busy schedule.We are very pleased that our hotel was rated so highly.We will continue to strive to provide services that will satisfy you.All our staff look forward to welcoming you back to our hotel again.