Guangzhou Haizhu Taigu Cang wharf Yaduo Hotel

我入住了一家新開的酒店，度過了一段非常愉快的時光。酒店的衞生狀況無可挑剔，房間非常乾淨整潔，床單被套是採用原生態裸棉的，睡的很舒服，浴室也被打掃得一塵不染，讓人住得非常舒心。服務方面令人稱讚，酒店的工作人員都非常友好和樂於助人，從我們辦理入住手續到離開，整個過程都非常順利。他們總是微笑服務，並且隨時準備提供幫助。酒店提供的用品也很齊全，洗漱用品、拖鞋、浴袍等都非常高質量，讓人使用起來很舒適。設施設備方面，酒店的健身房設備齊全且維護良好。房間內的空調、電視和Wi-Fi都運行良好，確保我們能享受舒適的住宿體驗。大堂設計優雅且寬敞，是個很好的放鬆場所，給人一種賓至如歸的感覺

Really nice and modern hotel. The staff is friendly and helpful, we had no problems and enjoyed our stay

The location suited us perfectly, situated in the midst of local community with many little eateries and shops. There is a mall and subway station 5 minutes walk away. Taigucang Wharf, a lively area to visit at night and where we boarded the Pearl River Cruise, is a 10 minute walk from the hotel. Our rooms were cleaned well daily by the courteous and helpful housekeeping lady (7th floor). It is a newly opened hotel and the facilities and equipment are clean and new. I would have liked to end my review here but there were some areas for improvement. Where it falls short ... 1. We arrived at 6:00pm but were unable to check-in as our rooms had only just been vacated by the previous guests. Whilst it was explained that Atour members are entitled to a late check-out of 6:00pm, this arrangement seems to disadvantage other guests who are only able to check in past 7:00pm (reception informed us that cleaning would take another hour from 6:00pm). Given the situation, there was no apology nor where any other offers made to compensate for this situation (for instance, breakfast or other forms of service recovery). Reception offered an alternative room that was available to be used immediately but it clearly wasn't the level of what I had originally booked and paid for, which was the privilege king room. As our elderly parents were very tired from travelling that day, I accepted one of the offered rooms so that they wouldn't need to wait another hour for the use of a room. 2. Service as a whole needs tightening up. Some staff were helpful and friendly (housekeeping, breakfast room, one or two male front reception staff) whilst others were more pre-occupied with themselves. Aside from exuberantly introducing the Atour membership to us on arrival, we just as quickly received very disinterested attention once it was clear we were not going to sign up for membership. There was very little acknowledgement of guests leaving and entering the hotel as well, which sharply contrasted with the warm service by Atour reception in Chongqing. On one occasion, as I was about to enter the lift (there were no other guests waiting and the lift was empty), a female staff rudely barged in before I could even enter. From her attire, she would have likely been a staff from reception or front of the house. This behaviour reflects very poorly on the service levels of the hotel. I hope that hotel management can improve the training of the staff as a whole. And also consider ways to manage the availability of rooms whilst honouring the later check-out time of Atour members. With these improvements, the hotel will definitely attain a better level of guest satisfaction.

The bed sheets smelled bad. It was obvious they weren’t changed. The problem is that i was tired and late when i checked in (11 p.m) that I wanted to just sleep. Woke up and left though.

酒店真的是太驚喜！步行到地鐵超近，前台熱情奉茶、入住麻利，房間乾淨無異味，床品軟、深睡枕舒服，採光好，衞浴乾濕分離，洗護清香，還有深夜粥和免費洗衣房，機器人送物快，延遲退房超貼心，性價比拉滿！還有健身房，適合每個熱愛運動的人。

入住非常滿意，大堂香薰淡雅不刺鼻，背景音樂舒緩，等候時超放鬆，電梯響應快，內部乾淨無異味，新疆長絨棉床品親膚透氣，裸睡都舒服，一覺到天亮，Wi-Fi 網速飛快，刷視頻、辦公都不卡頓，洗漱用品是亞朵定製款，味道清新，按壓式設計衞生。