Fraser Suites Guangzhou

Thank You, Jacky, Sheldon & Team! I want to extend my heartfelt thanks to the Fraser team for their outstanding support during a recent incident where my husband suffered a pulled tendon. From the moment we contacted Guest Services, we were met with kindness and efficiency. Sheldon was incredibly helpful, presenting us with multiple care options and ensuring we felt supported every step of the way. A special commendation goes to Jacky, who went above and beyond. His proactive and compassionate approach was a true comfort during a stressful time. He stayed with us from 7 PM until 11:30 PM, coordinating logistics, accompanying us to the hospital, and making certain we had everything we needed. His dedication was nothing short of remarkable. The Housekeeping team also impressed us with their attentiveness—they anticipated our needs by placing anti-slip mats in the bathroom without being asked. Every interaction with your staff was marked by warmth and professionalism. Fraser’s service is second to none, and this experience has left us deeply grateful. We will wholeheartedly recommend Fraser to everyone and can’t wait to return.

Perfect Location, Perfect Staff , Very Helpful and they will help with anything you require.

非常滿意，每次都住在這裏。地理位置優越。