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Amazing what looks like a small hotel...but is not...big pool, sauna, all the perks...Great friendly staff...and of course a great view of Matterhorn..very good place to stay in Zermatt

The family run hotel promoted their sustainability ethos, in the choice of building materials and the food provided at breakfast. Very helpful staff went out of their way to ensure a great stay.

Everything is excellent. I was very impress by the view of Matterhorn. I will strongly recommend to my families and friends to stay at Alpen Resort & Spa. There are lots of indoor activities and facilities to enjoy.

Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter. Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.

The location is in the center of the village, the staff really friendly and helpful, and the breakfast alot option