أفضل فنادق كيوتو مع نادي رياضي

Beautiful Hotel, Unprofessional Conduct Rating: ⭐⭐ (2/5 stars) Pros: Modern hotel with beautiful interiors and a great location. Cons: * The Room: Japanese-style rooms have no blackout curtains. The hotel’s only solution for the light was to masking-tape a towel to the wall (Photo 1). • The Incident: When I calmly asked for a better solution. I was accused of ”Customer Harassment.” • The Conduct: A staff member physically removed his ID badge to hide his name and showed me a ”Customer Harassment” search on his phone to intimidate me (Photo 2). Fact: I was calm the whole time, never raised my voice, and I praised their Hotel as its very beautiful. Using harassment threats to silence a guest reporting a legitimate facility issue is unprofessional and defamatory.

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

The hotel is in a very convenient location, close to the Shijo Kawaramachi area with plenty of shops and restaurants nearby. The room was clean and well-maintained, making the stay comfortable and pleasant. The staff were friendly and helpful, and the check-in and check-out process was smooth. Although the facilities are relatively simple, they include everything necessary for a short trip or business stay. Overall, it was a great experience with good value for money. I would recommend this hotel to anyone visiting Kyoto.