لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,Thank you for choosing Vinpearl Resort & Spa Ha Long as your address of choice while staying in Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl.Sincerely,Dzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
رد من مكان الإقامة: Xin chào!Dear Valued Guest,Warm greetings from Vinpearl Resort & Spa Hạ Long!It’s such a gratifying feeling to read that you had an enjoyable experience while staying with us. We are nothing short of delighted to find that you were impressed with the gracious hospitality and the great service of our team, who went beyond to make a wonderful difference to your visit.Your lovely words will be shared with our team as it serves as an inspiration for us to strive harder to exceed our guests’ expectations.Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved one in the nearest future.Kind regards,Dzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
Nhung Nguyễn Phương
غرفة ديلوكس كينغ مطلة على المحيط
تم التسجيل الوصول أبريل 2025
الأزواج
13 تقييم
10.0/10
متميز
تم النشر في 3 مايو 2025
Phòng đẹp, lễ tân rất nhiệt tình. Thoải mái và dễ chịu. Lần sau tôi sẽ tới tiếp ! Ưng
ترجمة
رد من مكان الإقامة: Xin chào!Kính gửi Quý khách,Cảm ơn Quý khách rất nhiều đã lựa chọn trải nghiệm với Vinpearl Resort & Spa Hạ Long. Chúng tôi rất vui vì Quý khách hài lòng với dịch vụ mà khách sạn cung cấp. Rất mong sớm có dịp đón Quý khách cùng gia đình quay trở lại Vinpearl Hạ Long vào một ngày không xa.Chúc Quý khách cùng gia đình dồi dào sức khỏe và niềm vui.Trân trọng !Đinh Việt DũngTrưởng bộ phận Tiền Sảnh
Molly22
غرفة ديلوكس كينغ مطلة على المحيط
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
14 تقييم
8.0/10
جيد جداً
تم النشر في 30 أبريل 2025
The place was great. The morning breakfast had a lot of variety but not too much western food. The restaurants they had were great and the quality of food was great. The speedboats going to and from the islands are always operating which is very convenient. The only downside would be the spa, we booked a 3 hour package and it was not that great. They were not very well trained. And the bedroom we had seemed to have bedbugs. They offered for us to go see the clinic they had on site but we didn’t have enough time. It was a good experience. Wouldn’t stay again though. But the pools were beautiful and the little private beach made it worth it.
ترجمة
6/7
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,We sincerely appreciate you taking the time to give your feedback to the community.We are delighted to know that you enjoyed our place. Thank you for your precious words for our service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service in the future. Beside that we truly regret to learn that the Spa did not meet your expectation. We look forward to another opportunity to host you at our Vinpearl Resort & Spa Ha Long.Warm regards,Dzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
Angela sanyu
ديلوكس مع سرير توأم وإطلالة على المحيط
تم التسجيل الوصول مارس 2025
العائلات
3 تقييم
9.2/10
رائع
تم النشر في 26 أبريل 2025
洗澡水温很高,水龍頭失靈沒有涼水,燙壞了皮膚
ترجمة
رد من مكان الإقامة: Xin chào!Dear Valued Guest,Thank you very much for taking the time to share your feedback with us.We sincerely apologize for the inconvenience and distress you experienced due to the malfunctioning water system. Please rest assured that we have initiated an immediate inspection and will take corrective action to ensure this does not happen again. The safety and comfort of our guests are our top priorities.We deeply appreciate your feedback, which is vital for us to continuously improve our services.We look forward to the opportunity to better serve you in the future.Warm regardsDzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
Phương
سرير ديلوكس توأم
تم التسجيل الوصول مارس 2025
العائلات
7 تقييم
8.5/10
جيد جداً
تم النشر في 25 أبريل 2025
Dv tốt
Vị trí đẹp
Phục vụ chu đáo
ترجمة
رد من مكان الإقامة: Xin Chào!Kính gửi Quý khách Phương,Cảm ơn Quý khách đã chọn lựa Vinpearl Resort & Spa Hạ Long làm nơi nghỉ dưỡng.Chúng tôi rất vui khi Quý khách có một trải nghiệm tuyệt vời và hài lòng về chất lượng dịch vụ tại khách sạn. Chúng tôi hy vọng đây sẽ là lí do để được chào đón Quý khách lần nữa trong tương lai gần.Trân trọng,Đinh Việt DũngTrưởng bộ phận Tiền Sảnh
Buingocquang
سرير ديلوكس كينغ
تم التسجيل الوصول مارس 2025
العائلات
6 تقييم
9.5/10
مميز
تم النشر في 23 أبريل 2025
Dịch vụ tốt. Phòng kid club đồ chơi cho bé hơi cũ 1 chút. Đồ ăn ổn.
ترجمة
رد من مكان الإقامة: Xin chào!Kính gửi Quý khách Buingocquang,Cảm ơn Quý khách rất nhiều đã lựa chọn trải nghiệm với Vinpearl Resort & Spa Hạ Long. Chúng tôi rất vui vì Quý khách hài lòng với dịch vụ mà khách sạn cung cấp. Rất mong sớm có dịp đón Quý khách cùng gia đình quay trở lại Vinpearl Hạ Long vào một ngày không xa.Chúc Quý khách cùng gia đình dồi dào sức khỏe và niềm vui.Trân trọng !Đinh Việt DũngTrưởng bộ phận Tiền Sảnh
مستخدم نزيل
سرير ديلوكس كينغ
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
12 تقييم
10.0/10
متميز
تم النشر في 21 أبريل 2025
酒店環境相當好
ترجمة
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,Thank you for choosing Vinpearl Resort & Spa Ha Long as your address of choice while staying in Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl.Sincerely,Dzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
adinnga
سرير ديلوكس كينغ
تم التسجيل الوصول مارس 2025
اخرى
7 تقييم
10.0/10
متميز
تم النشر في 12 أبريل 2025
만족스럽네요
ترجمة
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,Thank you for choosing Vinpearl Resort & Spa Ha Long as your resort.We are very happy that you had a wonderful experience and were satisfied with the quality of service at the hotel.We hope this will be a reason to welcome you again in the near future.Best regards,Dinh Viet DungHead of Front Office
مستخدم نزيل
غرفة ديلوكس كينغ مطلة على المحيط
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
5 تقييم
9.7/10
مميز
تم النشر في 4 أبريل 2025
بمجرد أن تفتح عينيك، يمكنك رؤية خليج هالونج، أحد مواقع التراث الطبيعي في العالم. البيئة جميلة والخدمة من الدرجة الأولى والإفطار غني ومتنوع. إنه خيار جيد للسياحة والإجازة.
النص الأصليالترجمة بواسطة Google
رد من مكان الإقامة: شين تشاو! ضيفنا العزيز، نشكرك لاختيارك منتجع وسبا فينبيرل ها لونغ كوجهة إقامتك المفضلة في فيتنام. يسعدنا أن نعلم أن إقامتك كانت على قدر توقعاتك. نشكرك مجددًا على إطرائك المُلهم. نتطلع إلى رؤيتك أنت وأحبائك قريبًا للاستمتاع بجميع مرافق وكرم ضيافة فينبيرل. مع خالص التحيات، دزونغ دينه فييت، مدير الاستقبال، منتجع وسبا فينبيرل ها لونغ.
HONGSUNGHO
سرير ديلوكس كينغ
تم التسجيل الوصول مارس 2025
العائلات
2 تقييم
9.5/10
مميز
تم النشر في 4 أبريل 2025
أنا راضٍ عن الخدمة. أعتقد أنها فينبيرل بعد كل شيء
النظافة نظيفة جداً والطعام طازج ولذيذ.
النص الأصليالترجمة بواسطة Google
رد من مكان الإقامة: أهلاً وسهلاً! ضيفنا العزيز هونغسونغ هو، نشكرك لاختيارك منتجع وسبا فينبيرل ها لونغ كوجهة إقامتك المفضلة في فيتنام. يسعدنا أن نعلم أن إقامتك كانت على قدر توقعاتك. نشكرك مجددًا على إطرائك المُلهم. نتطلع إلى رؤيتك أنت وأحبائك قريبًا للاستمتاع بجميع مرافق وكرم ضيافة فينبيرل. مع خالص التحيات، دزونغ دينه فييت، مدير الاستقبال، منتجع وسبا فينبيرل ها لونغ.
مستخدم نزيل
جناح تنفيذي بسرير كينغ
تم التسجيل الوصول فبراير 2025
الأزواج
2 تقييم
10.0/10
متميز
تم النشر في 31 مارس 2025
منتجع خمس نجوم. الخدمة كانت استثنائية. كانوا متعاونين للغاية. واجهتُ عدة مشاكل سفر، وساعدوني في حلها جميعًا. أنصح بهذا الفندق لأي شخص يسافر إلى ها لونغ.
النص الأصليالترجمة بواسطة Google
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,Thank you very much for sharing your marvelous comments, we are flattered to read know that you love Vinpearl Resort & Spa Ha Long. We are humbled by your kind words, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence.We are looking forward to be at your service again on your next journeyKind regards,Dzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
رد من مكان الإقامة: Xin chào! Dear Valued Guest, We sincerely appreciate you taking the time to give your feedback to the community. We are delighted to know that you enjoyed our place. Thank you for your precious words for our service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service in the future. Beside that we truly regret to learn that your accommodation did not meet your expectation. We look forward to another opportunity to host you at our Vinpearl Resort & Spa Ha Long. Warm regards, Dzung Dinh Viet Front Office Manager Vinpearl Resort & Spa Hạ Long
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,Thank you very much for sharing your marvelous comments, we are flattered to read know that you love Vinpearl Resort & Spa Ha Long. We are humbled by your kind words, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence.We are looking forward to be at your service again on your next journeyKind regards,Dzung Dinh VietFront Office ManagerVinpearl Resort & Spa Hạ Long
مستخدم نزيل
سرير ديلوكس توأم
تم التسجيل الوصول فبراير 2025
العائلات
7 تقييم
10.0/10
متميز
تم النشر في 19 مارس 2025
天氣好的話就更完美了
ترجمة
رد من مكان الإقامة: Xin chào!Dear Our Valued Guest,Thank you for choosing Vinpearl Resort & Spa Hạ Long for your stay. We truly appreciate you taking the time to share your feedback about your five-star experience at our resort.We hope to have the pleasure of welcoming you and your family again for your future vacations.Wishing you and your loved ones good health and happiness.Best regards,Dzung Dinh VietFront Office Manager