Doris Cruise by Hag

المرافق: جيدة جدًا، سأعود مرة أخرى في المرة القادمة

كانت الرحلة البحرية رائعة جدًا. كانت الغرفة واسعة وشرفة واسعة. كان الاستقبال في الرحلة البحرية متعاونًا ولطيفًا للغاية. طلبنا زجاجة نبيذ أحمر بخصم 10%. يقدم الفندق وجبات إفطار وغداء وعشاء خاصة، بالإضافة إلى خيارات نباتية جيدة.

أعتقد أنها رحلة بحرية رائعة. تناولنا حوالي خمس وجبات. لم أجرب التجديف بالكاياك، لكنها كانت تجربة ممتعة.

خدمة جيدة للغاية والموظفين ودية. قيمة جيدة مقابل السعر. لقد كان محبطًا بعض الشيء لعدم تمكني من ركوب قوارب الكاياك في الكهف المظلم والمشرق. كانت خدمة النقل رائعة وكان الموظف في رحلة الحافلة ودودًا ومتعاونًا للغاية. لقد كان لطيفًا بما يكفي لمساعدتنا في حجز إقامتنا الليلة الماضية في فندق في هانوي.

I have given Doris Cruise a 1 star but this is not reflective of the majority of staff, as they do their absolute best despite working horrendously long hours for very little pay. I would not recommend this cruise to anyone, unless you want very poor value for money. The price of drinks on board is ridiculously high, and it's not as though they're in the middle of an ocean miles from land. Tea and coffee is supposed to be provided free of charge in the cabin but getting a replenishment of supplies over and above the single serve each is impossible, which was clearly an attempt to get you to buy it in the bar/restaurant. Food ran out, to the extent that there was no butter for breakfast on our 2nd morning. The itinerary was not as advertised and when I complained about this following our cruise and said I planned to post a bad review, they asked me to wait 24 hours for them to respond. In that 24 hours they updated their website and as I'd stupidly not taken screenshots in advance, I then had no evidence. Doris Cruises then stopped replying to me, despite saying that they wanted to remedy my complaint! Yes, the scenery is stunning but the cruise is not worth the money we paid. A much better experience and the opportunity to see far more of Cat Ba island could be had by taking a day cruise and staying on the island itself. I only wish that I'd known this before as I could have saved a lot of money.

Deadly diesel fumes Horrible stay in the Executive Cabin (was supposed to be higher comfort, and was 180° opposite). The pipe with deadly diesel fumes is located exactly (!) behind the terrace. You can't breathe, can't switch to air conditioning as the air inlet is also located on the terrace. When next night we changed to another (lower class) it was ok. But we still do not recommend the experience. The fumes, even if not in a cabin, surround the cruise and fill the whole bay (there are numerous ships parking next to each other overnight)