Muong Thanh Luxury Ha Long Centre Hotel

Muong Thanh Luxury Ha Long Centre Hotel Reviews

Muong Thanh Luxury Ha Long Centre Hotel

Zone 2 Halong Road, Ha Long, Quang Ninh Province, VietnamView Hotel Details
Muong Thanh Luxury Ha Long Centre Hotel
Muong Thanh Luxury Ha Long Centre HotelMuong Thanh Luxury Ha Long Centre HotelMuong Thanh Luxury Ha Long Centre Hotel
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Guest Reviews of Muong Thanh Luxury Ha Long Centre Hotel

9.1/10
Great
44 review
Verified reviews
Location9.5
Amenities8.6
Service9.2
Cleanliness9.2
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All reviews(44)
Positive reviews(42)
Reviews with photos/video(10)
Friendly staff(11)
Awesome rooms(10)
Awesome stay(6)
Awesome amenities(6)
Delicious breakfast(6)
Nice sea view(5)
Great location(5)
Negative reviews(2)
Anonymous User
Deluxe Twin Room With Ocean View
Stayed in Jul 2024
Travel with friends
2 review
2.5/10
Posted on Aug 10, 2024
Despite positioning itself as a 5 star hotel, it lacks in all the worst way possible. 1. Rooms are not clean at all. Hair and dust remain. 2. Soundproofing is bad - every night you could hear the disco from the beach till 2am. Doesnt help if you're a light sleeper. 3. Aircon doesn't work - 25 is too hot and stuffy while 24 is too cold. 4. Check in and check out took 1 hour. The receptionist refused to provide an invoice despite having paid at hotel. 5. The breakfast buffet was lukewarm. Food basically repeats. 6. Gym is non-functional at all. 7. Spa/massage is a scam - even attempted to offer dirty massage when no one asked for it. Refused refund. All in all, avoid this place at all cost.
Response from Property: Dear Valued Guest, We understand your disappointment with the recent bad experience, we are fully responsible and have taken measures to adjust the service at the hotel, we are very sorry for the poor service. As expected, once again we apologize for the inconvenience and look forward to your acceptance of our apology, we look forward to having the opportunity to improve your experience next time. next stay at the hotel. Sincere apologies and thanks Thanks and best regards, Do Dieu Linh General Manager
Guest User
Deluxe Double Room With Ocean View
Stayed in Oct 2024
Couples
3 review
10.0/10
Outstanding
Posted on Nov 6, 2024
Last minute booking. Hotel and staff were great. We had an ocean view room, some noise from what seemed to be a karaoke bar nearby but we still slept well
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Shigva
Grand Suite
Stayed in Sep 2024
Couples
9 review
8.5/10
Very Good
Posted on Oct 16, 2024
Nice hotel with big swimming pool. The service was friendly but lacked communication.
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
TaraMS
Deluxe Double Room With Ocean View
Stayed in May 2024
Solo travelers
4 review
9.5/10
Amazing
Posted on Jun 29, 2024
Great hotel, central location, staff are very friendly and helpful, excellent customer service. Gym equipment needs updating, treadmills not working, cable machine broke, and you have to pay extra for the steam room & sauna, not much, but it is in the spa and part of a package.
Response from Property: Dear Mrs/Mr, Warmly welcome from Muong Thanh Luxury Ha Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote not only all our staff to be more professional but also improve food quality in a more diverse way. We hope to see you soon. Thanks and best regards, Do Dieu Linh, General Manager.
Byron N.
Deluxe Double Room With City View
Stayed in Nov 2023
Solo travelers
23 review
10.0/10
Outstanding
Posted on Dec 16, 2023
Excellent facility with a helpful dedicated staff. Breakfast buffet was multi-national and a chef was on hand for omelets, etc.
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Wing Kai
Deluxe Double Room With Ocean View
Stayed in Jun 2024
Couples
13 review
10.0/10
Outstanding
Posted on Aug 12, 2024
Good hotel with good service, delicious breakfast, nice swimming pool and gym room
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Phuong
Deluxe Twin Room With City View
Stayed in Apr 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jun 18, 2024
Very nice with great view from hotels. Definitely recommend.
Response from Property: Dear Mrs/Mr Phuong, Warmly welcome from Muong Thanh Luxury Ha Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote not only all our staff to be more professional but also improve food quality in a more diverse way. We hope to see you soon. Thanks and best regards, Do Dieu Linh, General Manager.
nguyen
Deluxe Twin Room With City View
Stayed in Nov 2023
Family
1 review
10.0/10
Outstanding
Posted on Dec 23, 2023
Lovely
Response from Property: Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Hequhecongheku
Grand Suite
Stayed in Apr 2025
Couples
51 review
9.0/10
Great
Posted on May 13, 2025
The sea view room is very beautiful, and the whole Halong Bay is presented in front of you
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Guest User
Deluxe Twin Room With City View
Stayed in Mar 2025
Travel with friends
21 review
9.5/10
Amazing
Posted on May 21, 2025
The hotel offers beautiful views of the port, sea view, and city. The front desk lady is very nice, patient and polite🌹 Service: Very good The hotel is a bit old, a hotel that locals like very much, the breakfast variety is also rich, and the rice noodles are delicious😋
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Guest User
Deluxe Double Room With City View
Stayed in Mar 2025
Business travelers
1 review
8.0/10
Very Good
Posted on Apr 15, 2025
The room was poorly soundproofed, a five-star hotel did not provide a razor, and the hair dryer was broken.
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Anonymous User
Deluxe Twin Room With Ocean View
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 22, 2024
Ha Long is so beautiful this season. Traveling to Ha Long, you can experience many interesting things. This hotel is also very new and comfortable, with clean rooms and a view of Ha Long Bay. The staff here are very young and enthusiastic. Ha and Phuong are extremely cute and friendly ❤️❤️
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Response from Property: Hello Sir/Madam, Warmest greetings from Muong Thanh Luxury Ha Long Centre Hotel! We are very grateful for your feedback on your recent stay at Muong Thanh Luxury Ha Long Centre Hotel. Your comments are what we look forward to receiving to further improve the quality of our services and bring satisfaction to our customers. We hope to welcome you in the near future. Best regards, Do Dieu Linh, Hotel Manager
entsy001
Deluxe Twin Room With City View
Stayed in Dec 2024
Family
4 review
10.0/10
Outstanding
Posted on Feb 3, 2025
The facilities and the staff were friendly. I will use it again if I have the chance next time. The city view was also good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
Wuluofusitelunshejian
Deluxe Twin Room With Ocean View
Stayed in Oct 2024
Travel with friends
18 review
10.0/10
Outstanding
Posted on Jan 27, 2025
The room is big, spacious and clean! Good service, rich breakfast! The only thing is that the beach party lasts until midnight, which is a bit noisy
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager
JAEYOUNG
Deluxe Double Room With Ocean View
Stayed in Sep 2024
Family
1 review
9.0/10
Great
Posted on Jan 16, 2025
The facilities were great for the price, and the panoramic view of Halong Bay and Sun World from the high floors was really impressive. It was enough to compensate for any other shortcomings. There were also many restaurants in front of the hotel, which was nice.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmly welcome from Mường Thanh Luxury Hạ Long Centre. We are very pleasured to get your feedback. Your review would be our motivation to promote all our staff to be more professional. We hope to see you soon.Thanks and best regards,Do Dieu LinhGeneral Manager