لاكس بارادايس بريميوم هوتل نغوين كاك هيو

I booked room with queen-bed, bathtub, balcony and floor 5-8. none of this i got. Bed are 2 single bed put together. The floor was 4(finally i dont care, but i guess my original room was sold again). Balcony is inside the building. No wind and very hot. I planed to stay longer but i am already used that the descriptions are never right in Vietnam so i left next day. Outside are many small eating place at night and bussy but room still quietly. Bed not soft and would be good if it would have the right size.

Great location great cleaness and great service. Absolute top service at a very cheap price. 10/10 would definitely recommend

Clean and well managed Bedroom, living room and kitchen As well as a balcony with washing machine Lots of storage space

Attention – you’ll get ripped off here! We booked 7 nights at this accommodation but checked out after the first night. Just take a look at the pictures and you’ll understand why. There was mold, stains, and a horrible smell all over the room. The faucet was broken, the cupboards were damaged, and construction work in the neighboring building started at 6:30 a.m., drilling into concrete so hard that the bed was shaking. Shortly after check-in, the hotel staff—who were actually very friendly—had to carry out repairs in our room! A piece of furniture that was about to fall off the wall was glued back in place, and a cupboard door was reattached. When we checked out on the second day because of these unacceptable conditions and asked for a refund for the remaining six nights, things got really unpleasant. Trip.com was on our side and tried for two days to contact the accommodation by phone and email, but without success—even though we sat next to the manager for two hours while he simply ignored the calls. He verbally assured us that he would agree to the cancellation. Only on the third day, after we returned in person, were we able to reach a deal and got refunded for three nights. We still had to pay for the rest. We sincerely hope this hotel won’t scam anyone else. Do not book here!

Amazing location near the lake and plenty cafés and restaurants around. The apartments were big enough. The beds were good and clean. Good kitchen, good shower with hot water. AC and washer machine. The staff was amazing, very nice and helpful. Good breakfast. I would definitely return.

The hotel is located at the dead end of a junction, with limited car access. It is very quiet, and the cleaning staff are adequate.