Pan Pacific Hanoi

This hotel saved our Hanoi trip!! After experiencing something so terrible at our original hotel, we booked and checked in to Pan Pacific the same night. Thank God they had availability! As soon as we checked in, the reception staff were so lovely and offered us an upgrade. The room was beautiful and clean, with the view of the lake. Plenty of room for my little 1 year old to run around. Buffet breakfast ✔️ Plenty of options and different cuisines to choose from. Don't forget to go to the rooftop bar, especially at night. The view from the top is outstanding! You get greeted by the staff as soon as you exit the lift going up, a nice touch I must say. The swimming pool was also very clean. The staff there gave my little one a banana after a swim. It's the little things that count. Highly recommend this hotel. We were overall happy with our stay!

Overall, the experience is great. However, the facilities are really old like 1990s.

Khách sạn có vị trí và view đẹp. View nhìn ra hồ Trúc Bạch, Hồ Tây và đường Thanh Niên đẹp vô cùng.

位於老城區, 很不錯的一家酒店, 周圍吃的也方便, 就是河內比較堵車, 到哪都堵車, 其他的已經很不錯了! 西湖旁

Great hotel, great location and service. Breakfast is very delicious with a great variety. I've always chosen Pan Pacific for my business trip in Hanoi.

非常滿意，下次有機會還會入住