بان باسيفيك هانوي

Room could look slightly tired but overall a more than decent hotel, biggest complaint would be that the closet’s lights wouldn’t turn off at all and affected our sleep at night. View from room was excellent. An update could do the hotel the world of good but overall still happy!

This hotel saved our Hanoi trip!! After experiencing something so terrible at our original hotel, we booked and checked in to Pan Pacific the same night. Thank God they had availability! As soon as we checked in, the reception staff were so lovely and offered us an upgrade. The room was beautiful and clean, with the view of the lake. Plenty of room for my little 1 year old to run around. Buffet breakfast ✔️ Plenty of options and different cuisines to choose from. Don't forget to go to the rooftop bar, especially at night. The view from the top is outstanding! You get greeted by the staff as soon as you exit the lift going up, a nice touch I must say. The swimming pool was also very clean. The staff there gave my little one a banana after a swim. It's the little things that count. Highly recommend this hotel. We were overall happy with our stay!

The view over the lake is amazing and the rooftop bar along with the fitness and spa centre really shows why it deserves to be a 5 star hotel.

Nice lounge at the higher floors and we enjoyed ourselves there

Excellent Service in a very nice hotel. While the structure might be not the newest the service and the warmth of the staff make it a 10/10. Extremely comfortable beds and precise house-keeping.

Staff are nice