مراجعاتHotel de l'Opera Hanoi - Mgallery

رد من مكان الإقامة: Dear Marco Foerster,Thank you for your feedback and kind words about our location and rooms. We're pleased you enjoyed your stay and appreciate your honest comment regarding the need for renovation.We’re happy to share that renovations are indeed planned in the near future to enhance guest comfort and experience. We look forward to welcoming you back to a refreshed Hotel de l’Opera Hanoi!Warm regards,Que Anh HOANG - Marketing & Communications Manager

رد من مكان الإقامة: 尊敬的賓客，感謝您抽出寶貴時間為我們留下評價！我們很高興得知您滿意酒店的地理位置以及早餐體驗。期待在不久的將來再次歡迎您回到河內歌劇院酒店（Hotel de l’Opera Hanoi）！祝好， 黃桂英 - 營銷和傳播經理

رد من مكان الإقامة: Dear Guest,Thank you for your kind words! We’re delighted to know you had a pleasant stay and found our hotel to your liking.We look forward to welcoming you back to Hotel de l’Opera Hanoi soon!Warm regards,Que Anh HOANG - Marketing & Communications Manager

رد من مكان الإقامة: Quý khách Nhung Nguyễn Phương thân mến,Cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm của mình! Chúng tôi rất vui khi biết Quý khách cảm thấy hài lòng với sự sạch sẽ, vị trí trung tâm và tầm nhìn ra Nhà hát Lớn từ khách sạn. Đặc biệt, lời khen dành cho đội ngũ lễ tân thật sự là nguồn động viên lớn đối với chúng tôi.Rất mong được chào đón Quý khách quay trở lại Hotel de l’Opera Hanoi trong thời gian gần nhất!Trân trọng,Quế Anh - Trưởng phòng Truyền thông và Tiếp thị

رد من مكان الإقامة: Dear Kath C.,Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, particularly with the air-conditioning and room conditions. This is certainly not the experience we aim to provide, and we regret any discomfort caused.We understand how frustrating this must have been, and we will be addressing your concerns with our team to ensure better handling of such situations in the future. Your feedback is invaluable as we work to improve our facilities and service.We appreciate your kind words about our breakfast and hope to have the opportunity to provide you with a much better stay in the future.Best regards,Que Anh HOANG - Marketing & Communications Manager

رد من مكان الإقامة: Dear QQ47,Thank you for your feedback! We're glad to hear you had a good experience with us. We hope to welcome you back for an even better stay in the future!Best regards,Que Anh HOANG - Marketing & Communications Manager

رد من مكان الإقامة: Dear Nur Anis Amira,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and had a pleasant experience.We look forward to welcoming you again in the future!Best regards,Que Anh HOANG - Marketing & Communications Manager

رد من مكان الإقامة: 尊敬的客人，感謝您選擇下榻酒店，並抽出寶貴時間分享您的入住體驗。我們很高興您對酒店的地理位置感到滿意，並認為其便利性得到了認可。關於房間的大小和燈光的反饋，我們會將您的意見轉達給相關部門，以便不斷改進和提升我們的服務。您的建議對我們非常寶貴，我們會努力為未來的客人提供更舒適的住宿環境。期待您的再次光臨，祝您一切順利！祝好， 黃桂英 - 營銷和傳播經理

رد من مكان الإقامة: Dear Looklookseesea,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our hotel's convenient location, which is perfect for both business and leisure. It's wonderful to know that our proximity to the business district made your work trip more efficient.We hope to welcome you back to Hôtel de l'Opera Hanoi for your future visits to the city. Should you need any assistance, please don’t hesitate to reach out.Warm regards,Que Anh HOANGMarketing & Communications Manager

رد من مكان الإقامة: 尊敬的客人，非常感謝您選擇下榻Hotel de L'Opera Hanoi，並分享您的寶貴反饋。我們很高興得知您對我們的地理位置和服務感到滿意，並且您的期待得到了充分滿足。我們將繼續努力，為每一位客人提供更好的住宿體驗。期待您的再次光臨！祝好， 黃桂英 - 營銷和傳播經理

رد من مكان الإقامة: 尊敬的客人，感謝您分享您的入住體驗！我們很高興得知您喜歡我們的超大雙人床、舒適的枕頭以及高品質的浴室用品。同時，我們也很高興能幫助您的朋友找回遺落的帽子，並隨時為您提供更新。您的滿意是我們最大的動力！期待您再次光臨！祝好，黃桂英 - 營銷和傳播經理

رد من مكان الإقامة: Dear Linda Goes Digital, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed a cozy and intimate stay with us at Hotel de l'Opéra Hanoi. It’s fantastic to know that our friendly staff, complimentary drinks, and treats contributed to your experience.We’re especially glad you loved the cake and fresh fruits in your King Deluxe room—it’s our little way of making your stay extra special! Your kind words truly motivate us to keep providing excellent service.We hope to welcome you back for another delightful stay in the future!Warm regards,Que Anh HOANG - Marketing & Communications Manager

رد من مكان الإقامة: 尊敬的LeungEddy，您好感謝您對我們酒店的好評！我們很高興您喜歡早餐，覺得酒店方便，並對我們的工作人員給予了積極評價。您的反饋對我們非常重要，期待您再次光臨！祝好 黃桂英 - 營銷和傳播經理