The Crown Hotel

مراجعاتThe Crown Hotel

The Crown Hotel

Crown Pl, Harrogate, HG1 2RZ, United Kingdomعرض تفاصيل الفندق
The Crown Hotel
The Crown HotelThe Crown HotelThe Crown Hotel
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تقييمات الضيوف The Crown Hotel

8.9/10
جيد جداً
134 تقييم
التقييمات الموثوقة
الموقع9.7
المرافق8.1
الخدمة9.0
النظافة8.9
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جميع التقييمات(134)
تقييمات إيجابية(34)
تقييمات مع صور / فيديو(10)
إقامة رائعة!(14)
موقع رائع(12)
نظيف ومرتب(8)
فطور لذيذ(8)
فريق عمل ودود(8)
وسائل راحة رائعة(5)
تقييمات سلبية(1)
Rome Lyne
غرفة قياسية ثنائية
تم التسجيل الوصول أبريل 2025
سفر مع الأصدقاء
5 تقييم
8.0/10
جيد جداً
تم النشر في 15 مايو 2025
I stayed here for two nights to attend a conference during May, It was a convenient 10 minutes walk to the Harrogate Convention Centre. The room was uncomfortably hot and stuffy during the hot weather but a stand-up fan was provided to enable us to sleep. English breakfast with few pastries and fruits was OK.
ترجمة
رد من مكان الإقامة: Thank you for your review. We are glad our location was convenient for your conference and that the fan helped during the warmer weather. We are sorry the room felt uncomfortable and appreciate your feedback on breakfast – we will take it onboard as we look to improve the guest experience.
مستخدم نزيل
غرفة مزدوجة قياسية
تم التسجيل الوصول أبريل 2025
الأزواج
1 تقييم
6.5/10
تم النشر في 10 مايو 2025
Great location, but not the most welcoming of staff, not one member of staff offered assistance to us with my wife on crutches. And when asked if they offer room service (which they don't) you'd think we were asking for the earth. Parking at the hotel was requested in advance and this was honoured.
ترجمة
رد من مكان الإقامة: Thank you for your feedback. While we are pleased you found the location convenient and that your parking request was accommodated, I am very sorry to hear about your experience with our team. Your comments about the lack of assistance and unhelpful response are concerning and not reflective of the service we aim to provide. We will be addressing this with the team to ensure all guests feel supported and welcome.
مستخدم مجهول
غرفة مزدوجة صغيرة
تم التسجيل الوصول أبريل 2025
الأزواج
2 تقييم
8.5/10
جيد جداً
تم النشر في 5 مايو 2025
Excellent location. Breakfast good.
ترجمة
رد من مكان الإقامة: Thank you for your feedback! We are glad you enjoyed the location and breakfast—hope to welcome you back soon.
مستخدم نزيل
غرفة قياسية ثنائية
تم التسجيل الوصول مارس 2025
الأزواج
1 تقييم
8.0/10
جيد جداً
تم النشر في 30 أبريل 2025
Hotel still has classic features well presented and clean staff polite and helpful. Bedroom clean nice shower tea facilities and roomy .
ترجمة
6/7
رد من مكان الإقامة: Thank you for your lovely feedback! We are delighted you appreciated the classic charm, cleanliness, and service. Great to hear your room was comfortable—we hope to welcome you again soon.
مستخدم نزيل
غرفة قياسية ثنائية
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
1 تقييم
9.5/10
مميز
تم النشر في 26 أبريل 2025
Great location, could do with a refresh and maybe some USB plugs in rooms, but perfect for a night or two
ترجمة
رد من مكان الإقامة: Thank you for your feedback! We are glad you enjoyed the location and found it suitable for a short stay. We appreciate your suggestions about updates and USB plugs—they are helpful as we plan future improvements.
مستخدم نزيل
غرفة قياسية ثنائية
تم التسجيل الوصول فبراير 2025
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 31 مارس 2025
We had a lovely stay at the hotel & the amenities were superb & staff will address any concerns you have..
ترجمة
رد من مكان الإقامة: Thank you so much for your kind words! We are thrilled you enjoyed your stay and our amenities. It is great to hear our team made a positive impression—we look forward to welcoming you back!
Nannaju
غرفة قياسية ثنائية
تم التسجيل الوصول فبراير 2025
سفر مع الأصدقاء
4 تقييم
9.5/10
مميز
تم النشر في 29 مارس 2025
지리적위치도 좋고 밤에 산책할 길도 잘 되어있어 좋아요 약간 건물이 오래되서 걸을 때 마다 삐그덕소리가 나긴 하는데 나쁘지 않아요 따둣한 물도 잘 나오고 화장실도 커요
ترجمة
رد من مكان الإقامة: Thank you for your thoughtful feedback! We are glad you enjoyed the location, walking paths, and spacious bathroom. We appreciate your note about the building’s character and will keep it in mind as we continue to improve. Looking forward to hosting you again!
Aymt
غرفة قياسية ثنائية
تم التسجيل الوصول يناير 2025
سفر مع الأصدقاء
6 تقييم
9.5/10
مميز
تم النشر في 22 فبراير 2025
酒店很有歷史，對一些人來說可能覺得陳舊，但正正有其古舊的味道。酒店的員工個個都很有善，我入住的房間發現有問題，他們很迅速的為我們更換。
ترجمة
رد من مكان الإقامة: Thank you for your kind words! We are glad you appreciated the historic charm of the hotel and our friendly staff. Happy to hear we could quickly resolve the room issue for you. Hope to welcome you back soon!
مستخدم نزيل
غرفة تنفيذية(سرير مزدوج)
تم التسجيل الوصول ديسمبر 2024
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 19 يناير 2025
Brilliant time hotel was great looked after me for my birthday
ترجمة
رد من مكان الإقامة: Thank you so much for your kind words! We are thrilled you had a brilliant time and that we could help make your birthday special. We look forward to welcoming you back soon!
مستخدم مجهول
غرفة مزدوجة قياسية
تم التسجيل الوصول نوفمبر 2024
الأزواج
1 تقييم
9.5/10
مميز
تم النشر في 22 ديسمبر 2024
We believe the service was excellent. The room we stayed in was lovely and very clean apart from the nook beside the bed however it was not an inconvenience to our stay. there was alot of room and enough to fit our luggage and other things we purchased. we did not have the food but from what we saw it looked quite nice.
ترجمة
رد من مكان الإقامة: Thank you for your lovely feedback! We are delighted you enjoyed your room and found our service excellent. Your note about the nook beside the bed is appreciated, and we will ensure this is addressed. We hope to welcome you back soon, perhaps for a chance to try our food as well!
مستخدم نزيل
غرفة قياسية ثنائية
تم التسجيل الوصول نوفمبر 2024
العائلات
1 تقييم
9.0/10
رائع
تم النشر في 7 ديسمبر 2024
Lovely weekend away in Harrogate. The Crown very welcoming and a nice relaxed atmosphere. Decor a bit tired but comfortable. Breakfast good.
ترجمة
رد من مكان الإقامة: Thank you for your feedback! We are so glad you enjoyed your weekend in Harrogate and found the atmosphere welcoming and relaxed. We appreciate your comments about the decor and will look into improvements. We hope to welcome you back soon!
مستخدم نزيل
غرفة قياسية ثنائية
تم التسجيل الوصول أكتوبر 2024
الأزواج
1 تقييم
8.5/10
جيد جداً
تم النشر في 29 نوفمبر 2024
Nice clean hotel in great location for central Harrogate. Floorboards a bit creeky but only reflects the hotels age
ترجمة
رد من مكان الإقامة: Thank you for your feedback! We are glad you enjoyed the hotel's location and cleanliness. The creaky floorboards are a feature of our historic building, and we appreciate your understanding. We hope to welcome you back soon!
WING KAM
غرفة تنفيذية(سرير مزدوج)
تم التسجيل الوصول سبتمبر 2024
الأزواج
8 تقييم
8.5/10
جيد جداً
تم النشر في 30 أكتوبر 2024
車位不足。3 course dinner 不錯。住客有優惠。
ترجمة
رد من مكان الإقامة: Thank you for your feedback!
مستخدم نزيل
غرفة قياسية ثنائية
تم التسجيل الوصول سبتمبر 2024
مسافرون لغرض العمل
6 تقييم
10.0/10
متميز
تم النشر في 16 أكتوبر 2024
很接近會展中心 周圍很多逛的吃的
ترجمة
رد من مكان الإقامة: Thank you.
مستخدم نزيل
غرفة تنفيذية(سرير مزدوج)
تم التسجيل الوصول سبتمبر 2024
الأزواج
1 تقييم
7.5/10
تم النشر في 6 أكتوبر 2024
Location was fabulous. Understandably it’s an old hotel but we felt the rooms need to be updated. Coffee/tea facilities in the room were basic for an executive room. The breakfast system could do with improvement, the dining area was very dark, poorly lit, not enough staff on duty to assist with any queries. By the time we queued for tea/coffee (rather than have it served at the table like in most hotels we have stayed) our breakfast and toast were cold. We would not stay here again, certainly not value for money, very disappointing stay.
ترجمة
رد من مكان الإقامة: Thank you for taking the time to share your thoughts. We are glad you enjoyed the location of our hotel, but we are sorry to hear that other aspects of your stay did not meet your expectations.It is unfortunate to hear that your stay fell short of your expectations. We value your feedback and will use it to make the necessary improvements. Thank you again for your review.