Ensana Thermal Hévíz

Everything was good. Personal too. I suggest this hotel to everyone.

2nd year in a row at this property. We really enjoyed staying here... nice walk to centre of town or to the thermal lake of Heviz, rooms are comfortable (a bit dated) and breakfast/dinner also nice. I enjoy the pool and the thermal spa area the most.. its quiet with an older clientele. There is a fee for parking your car.

The best: -Very clean and quiet rooms. -Very fluffy bathrobes, and one spa towel and spa undertowel. -Enough parking lots. -All thermal and treatment places are very close to each other and totally barrier-free. -Helpful, patient and nice staff - all of them, from the receptionists to the first-aid paramedics to the housekeeping ladies. -Spacious rooms, very comfortable beds, table and chairs in the balcony are a plus. --Fresh, well-cooked, savoury, mostly Hungarian food, not too much variety but everything was very tasty and easy to digest (a plus for ailing guests). We enjoyed especially the goulash, the fish stews, the "bivaly" (oxen) slices, the beefsteak tartar, and the hot Hungarian desserts (the hot curd cheese pastry with berry sauce was wonderful, for instance!). -The outdoor heated pool with jacuzzi and bubbly "hotspots" is fantastic and big enough to accommodate a few dozen guests at a time. -Pets are welcome, a big plus for many elderly patients who can't bear to be separated from them. Can be improved: -Zero bottled water in the room (c'mon, this is an intensive thermal treatment facility, and constant hydration is a MUST!), although there are two drinking water fountains in the basement/spa area, and one drinking water spigot inside the breakfast and dinner restaurant. -EVERY drink at lunch and dinner (except tap water) must be paid extra - and it´s *expensive*: I mean, 4 Euros for a 1 liter water bottle? A hint: there´s a tiny tobacco shop just opposite the hotel where you can buy water, sodas, beer, and alcoholic beverages for a fraction of the price they are asking at the hotel. -No lunch is included, only breakfast and dinner. The only place you can have a narrow selection of hot sandwiches and simple dishes is the bar on the reception floor. Again, no free water or any kind of drinks. -No coffee/tea with the dinner buffet offered - again, this is a half-medical spa where most guests would really appreciate some kind of digestive tea/chamomile/herbal infusion after dinner. -No bedroom slippers unless you are staying in a "superior category" room. -The indoor swimming pool is very useful, but 28ºC water temperature (at least, that was the advertised themp) is a bit too chilly for wintertime. Overall, 4.5 out of 5 points, we were very satisfied, and we will certainly return!

I came here to treat my bad back in the thermal waters which hotel has in its own pools in the basement. In addition you can see the doctor who will examine you and prescribe treatment plan for which they give you package price. Therefore in this sense I have fulfilled purpose of my visit. However all facilities need modernisation. It is privatised communist block. Whoever bought it from the state - maintains it but does not update it much. We have stayed in a suite on the 4th floor - room remembers 1980s. It is functional, practical and clean but this standard absolutely does not justify 300 Euros per night! Pictures on the booking website are heavily photoshopped. I pay that much for a suite in a French Rivera and not in the town 200 km from Budapest! Fair enough - half board was included but food was blunt cantine style. Desert options were stand out - there was large selection of mini cakes. Overall I did enjoy my stay and everyone works really hard there to run it smoothly but I felt I have overpaid for the quality of accomodation. If you are after treatments - don’t include Sunday in your stay as therapists do not work that day. You can only use thermal pools - one quite warm, another very warm. Pool area is very busy on Saturday afternoon so I will avoid weekend next time. The best time is to come before breakfast. They have sauna - very good, steam room - unless you stand in front of the steamer you won’t feel anything. Please rethink the prices or invest in a modernisation for us to be returning.

Revelation. Wonderful pools. Every day thermal baths cleaned and new water poured. Costume dryer at the pool. Bathrobes on offer. Breakfast and dinner great. Large selection of. A sensational place. Everywhere nearby. Parking over 7 days free of charge.