Hotel Carbona Thermal Spa

مراجعاتHotel Carbona Thermal Spa

Hotel Carbona Thermal Spa

Attila u. 1, Heviz, Zala, 8380, Hungaryعرض تفاصيل الفندق
Hotel Carbona Thermal Spa
Hotel Carbona Thermal SpaHotel Carbona Thermal SpaHotel Carbona Thermal Spa
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تقييمات الضيوف Hotel Carbona Thermal Spa

8.7/10
جيد جداً
41 تقييم
التقييمات الموثوقة
الموقع8.7
المرافق8.7
الخدمة8.7
النظافة8.7
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(41)
تقييمات إيجابية(34)
تقييمات مع صور / فيديو(3)
تقييمات سلبية(7)
مستخدم نزيل
غرفة فخمة مزدوجة
تم التسجيل الوصول أكتوبر 2024
مسافرون لغرض العمل
37 تقييم
6.0/10
تم النشر في 25 نوفمبر 2024
他們的早餐不錯
ترجمة
JONG CHAE
تم التسجيل الوصول يناير 2023
العائلات
3 تقييم
9.5/10
مميز
تم النشر في 20 فبراير 2023
호텔 위치 및 청결도 외 전체적으로 양호 합니다. 특히 조식, 석식 사식가 아주 좋네요.
ترجمة
Choi
تم التسجيل الوصول مارس 2025
اخرى
8.0/10
جيد جداً
تم النشر في 28 أبريل 2025
숙소 시설, 음식, 서비스는 모두 만족했습니다. 다만, 체크아웃하며 City Tax도 지불하고 다 마무리되었다고 해서 주차장으로 가려는데, 리셉션 여직원이 도망가는 손님 잡듯이 나와서는 방값을 지불하지 않았다고, 언제 지불할지 물었습니다. 방값이 이미 카드로 다 지불되었음을 핸드폰 어플리케이션을 통해 보여주었는데 계속 아니라더니, 본인 컴퓨터에서 시스템을 두드리고 좀 확인해보고서는 됐으니 사과 한마디도 없이 가도 된다고 말해서 너무 황당했습니다. 확인하는 과정에서 오해가있었다는 사과 한마디만 들었어도, 사람이 하는 일이니 다 실수가 있을거라 생각되어 이런 불쾌함은 없었을것입니다. 제가 확인하고 보여줬는데도 계속 아니라고 하더니, 많이 당황스러웠습니다.
ترجمة
رد من مكان الإقامة: 親愛的賓客:感謝您選擇我們的酒店作為您休閑度假的地點,並與我們分享您的寶貴意見!我們已經對您的反饋進行了認真調查,並將相關情況轉達給了負責部門的負責人。對於您在入住期間遇到的不便,我們深感抱歉,並向您致以誠摯的歉意。我們非常重視服務品質的提升,因此不斷努力進行酒店內的大小翻新,引入提升質量的服務項目,並持續尋找更加貼近賓客需求的新方案。我們衷心希望,您在本酒店的時光能留下美好回憶,期待不久的將來能再次歡迎您的光臨!此致敬禮NaturMed Hotel Carbona 全體團隊敬上
Francois-Xavier
تم التسجيل الوصول مارس 2025
اخرى
8.0/10
جيد جداً
تم النشر في 26 أبريل 2025
Superbe équipement thermal
ترجمة
رد من مكان الإقامة: Cher invité!Merci pour votre avis, nous avons hâte de vous accueillir à nouveau, vous et votre famille, dans notre hôtel.Cordialement:L'équipe du NaturMed Hotel Carbon
grazmaus
تم التسجيل الوصول فبراير 2025
سفر مع الأصدقاء
6.0/10
تم النشر في 27 مارس 2025
Tolles Hotel, höfliche, zuvorkommende Mitarbeiter, gepflegte Badelandschaft und saubere Zimmer- aber- leider ein alleingehaltener (!) Ara der sein Leben einsam in einem viel zu kleinen Käfig ohne Beschäftigungsmöglichkeiten fristet, das ist reine Tierquälerei. Bedenkt man das diese wunderbare Tiere in ihrer Intelligenz einem ca. 3 jährigem Kind entsprechen, kann man das Ausmass dieser unverantwortlichen Haltung ohne Beschäftigung und Artgenossen verstehen. Auch den Entgegnungen des Hotels die man auf die Bewertungen findet, die diese erschütternde Tragödie ansprechen, kann man nur als Hohn empfinden. Hier findet man zum Beispiel als Antwort: man habe bereits versucht den Vogel zu vergesellschaften. Fakt ist: Der Vogel ist noch immer alleine. Der Käfig ist noch immer winzig. Der Vogel ist noch immer unter widrigsten Bedingungen gehalten. Den Vogel einem Zoo oder einer Papageiengemeinschaft zu überlassen die um die vielfältigen Bedürfnisse dieser wunderbaren, klugen Tiere wissen, wäre eine mögliche Option. Daher mache ich, meine Freunde und Bekannten keinen Urlaub in diesem Hotel mehr solange dieses wunderbare Tier nicht vergesellschaftet und artgerecht untergebracht ist.
ترجمة
رد من مكان الإقامة: Sehr geehrter Gast! Vielen Dank für Ihre Bemerkung, sehr nett von Ihnen. Wir möchten Ihnen mitteilen, daß der Papagei unter der Aufsicht von ungarischen Tierschutzbehörde steht. Die Haltung des Tieres erfüllt alle Kriterien. Wir haben schon mehrmals versucht, eine Partnerin für ihn zu finden, aber er wollte die Partnerinnen nicht akzeptieren. Wir versuchen alles zu tun, um sein Wohlbefinden zu untersczützen. Hoffentlich besuchen Sie uns bald. Mit freundlichen Grüßen: NaturMed Hotel Carbona
elena
تم التسجيل الوصول فبراير 2025
اخرى
10.0/10
متميز
تم النشر في 20 مارس 2025
Simply Awesome !
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you very much for choosing our hotel as your vacation spot and for sharing your comments and opinions with us! We are very pleased that your stay met your expectations. We hope that we can contribute to your relaxation and rejuvenation again in the future. We look forward to welcoming you back to our hotel.Best regards:The NaturMed Hotel Carbona team
Stephen
تم التسجيل الوصول ديسمبر 2024
مسافرون لغرض العمل
10.0/10
متميز
تم النشر في 27 يناير 2025
Good rooms, friendly staff, excellent breakfast and dinner.
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you very much for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us! We are very pleased that your stay met your expectations. We especially thank you for highlighting the helpfulness and kindness of our colleagues. We hope that in the future we can again contribute to your relaxation and recharge. We look forward to welcoming you back to our hotel.Sincerely,The NaturMed Hotel Carbona team
Steven
تم التسجيل الوصول يوليو 2024
العائلات
6.0/10
تم النشر في 27 أغسطس 2024
Pools and swimming were great. Fun dancing in the evening and funny musical double act who obviously hated each other. Staff were not overly helpful. A lot of eye rolling. Complimentary drinks at a bar that wasn’t open during our stay. No kettle in the room! Buffet lots of options but not great quality. Wouldn’t let us check in a minute early.
ترجمة
رد من مكان الإقامة: Our dear guest! Thank you for choosing our hotel as the location of your vacation and for sharing your opinion with us! We examined your comment and forwarded it to the relevant department heads. Development is important to us, which is why we constantly try to carry out minor and major renovations in our hotel, introduce quality-improving services and look for new, guest-friendly solutions. We hope to welcome you again soon! Sincerely, The NaturMed Hotel Carbona team
Ryan
تم التسجيل الوصول يوليو 2024
اخرى
10.0/10
متميز
تم النشر في 19 أغسطس 2024
Nice pool
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us!We are glad that you had a good time with us!We hope to welcome you again as our guests soon!Sincerely,The NaturMed Hotel Carbona team
zolt_ns555
تم التسجيل الوصول أكتوبر 2024
مسافرون لغرض العمل
10.0/10
متميز
تم النشر في 9 نوفمبر 2024
We had a conference at Hotel Carbona. This a large, nicely refurbished hotel. The room was cosy, the service was great. The spa and wellness unit is fantastic. Also it is very nice to walk around Héviz. The breakfast selection was enormous and the food was very tasty.
ترجمة
رد من مكان الإقامة: Dear Guest! Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us! We are glad that you had a good time with us! We hope to welcome you again as our guests soon! Sincerely, The NaturMed Hotel Carbona team
Ben
تم التسجيل الوصول يونيو 2024
العائلات
8.0/10
جيد جداً
تم النشر في 27 يوليو 2024
Schitterende wellness. Zeer lekker ontbijtbuffet en avondeten. Parking (wel betalend) is mogelijk. Kamer is proper, maar begint er een beetje verouderd aan het worden. Personeel is meestal zeer vriendelijk. (Op hier en daar een uitzondering na.
ترجمة
رد من مكان الإقامة: Onze lieve gast!Bedankt dat u ons hotel heeft gekozen als locatie voor uw vakantie en dat u uw opmerkingen en meningen met ons deelt!Wij zijn blij dat u het naar uw zin heeft gehad bij ons!Wij hopen u snel weer als onze gasten te mogen verwelkomen!Hartelijke groeten:Het NaturMed Hotel Carbona-team
Anna
تم التسجيل الوصول يونيو 2024
اخرى
10.0/10
متميز
تم النشر في 19 يوليو 2024
Beautiful place, lots of medical and spa procedures. Friendly staff and delicious food. Mostly german speaking staff but we managed ☺️
ترجمة
رد من مكان الإقامة: Our dear guest!Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us!We are glad that you had a good time with us!We hope to welcome you again as our guests soon!Best regards:The NaturMed Hotel Carbona team
Irina K
تم التسجيل الوصول أغسطس 2024
سفر مع الأصدقاء
10.0/10
متميز
تم النشر في 6 سبتمبر 2024
These 12 days were truly unforgettable. It was our first experience with this type of hotel and vacation, and it exceeded all expectations. The hotel was impeccably clean, and the staff was incredibly friendly, with everyone speaking and understanding English fluently. Agent Ilona was especially helpful, providing clear explanations about the procedures and the layout of this stunning place. The medical and rejuvenation treatments, recommended after a consultation with the doctor, were conducted with great professionalism. I was particularly impressed by the thermal pool and sauna located within the hotel—an absolute highlight of our stay. The restaurant offered a diverse menu each day, and every meal was delicious. The evening program, featuring live music, added a perfect touch to the already wonderful atmosphere. Our suite was both comfortable and beautiful, complete with an orthopedic mattress and a choice of pillows to suit every preference. The room was cleaned daily, ensuring a consistently pleasant experience. Overall, I loved everything about our stay and highly recommend it. I plan to return every year!
ترجمة
رد من مكان الإقامة: Dear Guest! Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us! We are glad that you had a good time with us! We hope to welcome you again as our guests soon! Sincerely, The NaturMed Hotel Carbona team
Sofia
تم التسجيل الوصول مايو 2024
مسافرون لغرض العمل
10.0/10
متميز
تم النشر في 3 يونيو 2024
Amazing food, great facilities for SOA and treatments. Staff could be friendlier
ترجمة
رد من مكان الإقامة: Our dear guest!Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us!We examined your comment and forwarded it to the relevant department head colleagues.Development is important to us, so we constantly try to carry out minor and major renovations in our hotel, introduce quality-enhancing services, and look for new guest-friendly solutions. We also pay great attention to staff training.We hope to welcome you again as our guests soon!Best regards:The NaturMed Hotel Carbona team
Alla
تم التسجيل الوصول أبريل 2024
اخرى
2.0/10
تم النشر في 27 مايو 2024
Rooms wasn’t cleaned. Staff very unfriendly. Mold in the room
ترجمة
رد من مكان الإقامة: Our dear guest!Thank you for choosing our hotel as the location of your vacation and for sharing your comments and opinions with us!We examined your comment and forwarded it to the relevant department head colleagues.Development is important to us, so we are constantly trying to carry out small and large renovations in our hotel, introduce quality-enhancing services, and look for new guest-friendly solutions.We hope to welcome you again as our guests soon!Best regards:The NaturMed Hotel Carbona team