كاي 11 آرتوس

Had a couple days stay at these apartments. A few thing that I may say for those looking to know wether it is worth it or not 1. Location - is great, a few minutes walk to the Tsim Sha Tsui metro stations, ferry, 24 hour 7-eleven etc. 2. Room with a balcony is a must have - you’re basically paying for you personal spot with a harbor view which is fantastic 3. Rooms have everything you need and are spacious. We had a washing and drying machine, fridge, stove. Nothing to add here 4. Rooms filling is great 5. Staff is extremely helpful and friendly from reception to the pool and restaurant. 5* service here 6. The connecting floor and restaurant area are just stunning. Feels like you’re walking inside someone luxury apartment - big chess for children, other table games, view spots to chill I front of the great view, various art installations. It’s a great place to be What I can not understand is how in that wonderful place it can be such a mediocre kitchen. I’m not particularly picky on the food, conbini foods and Don Quijote fried chicken are fine for me, but that was something unexpected. I would highly suggest changing the kitchen to something more appropriate to the overall level of the apartment. Hong Kong has a billion fantastic kitchen options but that was around European 3* old hotel experience, unfortunately. It just didn’t taste anyhow, nothing. The buns were not fresh, the salad was not fresh, eggs were not done correctly, though deserts were fine. Anyway, hope this helps somebody

走進房間第一感覺非常不錯，等閑暇時發現廚房衞生沒有做到位當時也沒有在意就沒有拍照，到了晚上洗漱時發現洗臉池下水很慢積水在池子裏導致漱口洗臉水流下水不快洗漱很不舒服會濺污水在臉上和身上，酒店態度是比較慢處理，跟攜程溝通攜程很積極處理，但是這是酒店自己的問題，希望攜程合作的酒店可以起到能一起配合管理作用否則商家很高高的態度不為客户着想

有陽台的酒店在香港較為少見 數年前住過upper house 平數和artus差不多 但upper house 海景差artus甚遠。 設施上有兩處有問題的： 梳粧台右側鏡子無法固定住 不確定是不是螺絲滑絲了。梳粧台後紗簾開關壞掉。 洗手間馬桶非智能馬桶 冰涼。 chanel對面門進來 轉乘電梯到10樓 走過長長living room 再轉乘電梯。所以也能理解電梯裏有可以坐的地方…  同其他評論感覺一樣 淋浴熱水要等很久 所以先別急着除衫。 海景滿分。

Room type - Grand harbour one plus Good location, very convenient for shopping and dinning to arrive just a minute using hotel lift. Great variety choices of restaurants from food court to fine dining at K11 Musea. Hotel guests can even taking a relaxing walk and running along Victoria harbour view. I wanted to take a moment to express my sincere gratitude for the exceptional service I received during my recent stay. From the moment I arrived, staff Ken Chui & Jimmy made me feel welcomed and valued, especially Ken sent me handwritten welcome notes, warm gift & thanks for his giving detailed information on my modification request of upgrading room. Every interaction, whether with the front desk, housekeeping & dinning staff, Hotel team's dedication to ensuring a pleasant experience truly made my visit memorable. Thank you for going above and beyond. I look forward to my next stay!

Excellent place for celebration! Had an amazing night with my love celebrating our anniversary. They had prepared us a lovely cake and ballon!

All went very well according to our requirements & occasion with in room balloons decoration & champagne done, despite 1 initial hiccup on Airport Arrival Meet & Greet Limousine. Booked Harbour One Plus was upgraded to Harbour Two Corner which not only fit well again into our further requirements but also provided us with 270 degree 2 breathtaking panoramic views of the City, Mountains & Victoria Harbour. It so happened Dragon Boat Race was held 2 days over our stay so further lifted up our holiday mood as our living balcony itself could take in full view of the race. You could keep day dreaming at all the balconies of the living & both rooms. One more item was 2 bathrooms; master ensuite, fit so well for our convenience & privacy again. Matched, if not better, any up market items, facilities, cooking, washing, washing machine & amenities, a hotel stay & a service apartment can do. Excellent links to major Malls, MTR Station, Bus Terminal & Eateries, Harbour Strolling Full stretch paths; right at the door step. Everything so Instagrammable, no wonder scored Global 2025 most Instagrammable Award. Kudos to this excellent stay, no hesitation at all to recommend to any types of travellers' needs. So different from a hotel stay, away from public views & mix, full exclusivity & privacy right from the moment you check in till you check out, if this is important to you!