Four Points by Sheraton Hong Kong Tung Chung Reviews
Four Points by Sheraton Hong Kong Tung Chung
9 Yi Tung Road, Tung Chung, Lantau Island, Islands District, Hong Kong, 999077, ChinaView Hotel Details
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Guest Reviews of Four Points by Sheraton Hong Kong Tung Chung
9.3/10
Great
5075 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(5075)
Positive reviews(4947)
Reviews with photos/video(1474)
Offers pick-up/drop-offs(996)
Easy to get around(823)
Close to airport(742)
Nice sea view(528)
Delicious breakfast(438)
Friendly front desk staff(148)
Perfect for kids(126)
Delicious buffet(92)
Negative reviews(128)
Wei Ling
Traditional Room, 2 Twin
Stayed in May 2025
Family
3 review
9.5/10
Amazing
Posted on Jul 14, 2025
Excellent view of sea and airport from comfortable room. Free shuttle bus to factory outlet mall and airport. Eateries and convenience store just across the hotel.
Response from Property: Dear Wei Ling,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Manager
JK
Traditional Room, 2 Twin
Stayed in May 2025
Family
65 review
10/10
Outstanding
Posted on Jun 26, 2025
We are lucky to get on the last shuttle bus from airport to hotel ay 12:15am.
Check in quick and accepted my late check out request.
Room is good enough, quite and clean.
There are 24 hours store opposite and restaurant also.
Response from Property: 尊敬的 JK,感謝您就近日於香港東涌福朋喜來登酒店的入住給與了好評,很高興得知您對本次的入住體驗感到滿意。酒店地處大嶼山商業中心,於酒店出發數分鐘可抵達東薈城名品倉、昂坪360纜車及迪士尼樂園等遊玩設施,輕鬆開啟愜意探索之旅。再次感謝您選擇下榻本店,我們期待在不久的將來能再次為你服務。 —賓客服務經理
Mrs SFU
Traditional Room, 2 Twin
Stayed in May 2025
Family
18 review
10/10
Outstanding
Posted on Jun 18, 2025
Check in was efficient. Close to the airport with shuttle buses running to shopping malls and airport though we missed the one from airport due to flight delay. Staff were courteous and always ready to help. Definitely rebook for future stays.
Response from Property: Dear Mrs SFU, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Room, 2 Twin
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jun 28, 2025
The hotel lobby is quite grand. But the room are not very spacious..still within acceptable range..nice view..it has free shuttle bus but the queue from tung chung to the hotel is always long queue..overall still quite happy with my stay.
Response from Property: Dear Guest, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Jo9999
Traditional Room, 1 King
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 2, 2025
Clean and luxurious room. Great view of the ocean, and close to the airport and ngong ping cable cars. Free shuttle buses to and from the airport and Tung Chung MTR makes it super convenient to travel around the hotel.
Response from Property: Dear Jo9999,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
TAMZTAMZ
Traditional Room, 2 Twin
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jun 8, 2025
Staffs are all accomodating and excellent customer service. Especially Ms. Amber from the front desk. View from the hotel room is fantastic. Location is accessible and have free transportation from tung chung stn. Will surely come back again and recommend this hotel to our friends and relatives.
Response from Property: Dear TAMZTAMZ, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
joyceswy
Traditional Room, 1 King
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 8, 2025
It’s a great option if you’re looking for a hotel near the airport. Have free shuttle between airport and the hotel, also between the hotel to the MTR station as well. Sea view is definitely better than urban view. We did late check in and we kindly requested for late check out. Staffs are friendly and helpful.
6/7
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Anonymous User
Traditional Room, 1 King
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 3, 2025
Location is abit far but luckily there is free shuttle bus available to the nearest MTR and also to the airport.
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Anonymous User
Traditional Room, 1 King
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 11, 2025
Not my first time in Hong Kong, but I still find something new every time. Can’t wait to come back again!
Response from Property: Dear Guest, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Chiara
Traditional Room, 1 King
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 17, 2025
Nice room, very near with airport, have shuttle bus every 30 minute
Response from Property: Dear Chiara, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
RICKY
Traditional Room, 2 Twin
Stayed in Apr 2025
Couple
15 review
7.0/10
Posted on Jun 8, 2025
The hotel locates at city centre and there is tram station in front of it, super convenience! The staff provides good service to us, the room is big and the price are worthwhile.
Response from Property: Dear RICKY, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Ocean View Room, 1 King
Stayed in Apr 2025
Couple
32 review
8.5/10
Very Good
Posted on May 26, 2025
I recently stayed at Four Points by Sheraton Hong Kong Tung Chung and had a fantastic experience. The hotel provides free shuttle bus services to the aiport and MTR station. The staff was welcoming, and my room was spacious and clean with beautiful views. Overall, it’s an excellent choice for anyone visiting Hong Kong!
Response from Property: Dear valued guest, thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Emi Bengoechea
Traditional Room, 1 King
Stayed in Apr 2025
Business traveler
21 review
10/10
Outstanding
Posted on May 24, 2025
Perfect location right next to the airport, very good restaurant. Staff was super polite. Cozy room with a very nice view
Response from Property: Dear Mr. Emi Bengoechea, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Didi Kwok
Traditional Room, 1 King
Stayed in Apr 2025
Couple
17 review
9.5/10
Amazing
Posted on May 26, 2025
I will give a 10/10 of this hotel. The hotel is very new with nice design. The staff are super super friendly and helpful. We feel that we are being welcome from our first step into this hotel. The view from the room is nice and the room size is big. Highly recommend!
Response from Property: Dear Didi Kwok, thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
eatingsotong
Traditional Room, 2 Twin
Stayed in Apr 2025
Business traveler
27 review
10/10
Outstanding
Posted on Jun 4, 2025
Nice location, good room, good food, staff are all very positive and polite will go back again
Response from Property: Dear eatingsotong,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team