Four Points by Sheraton Hong Kong Tung Chung Reviews
Four Points by Sheraton Hong Kong Tung Chung
9 Yi Tung Road, Tung Chung, Lantau Island, Islands District, Hong Kong, 999077, ChinaView Hotel Details
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Guest Reviews of Four Points by Sheraton Hong Kong Tung Chung
9.3/10
Great
4748 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(4748)
Positive reviews(4625)
Reviews with photos/video(1378)
Offers pick-up/drop-offs(941)
Easy to get around(730)
Close to airport(652)
Nice sea view(465)
Delicious breakfast(417)
Friendly front desk staff(135)
Perfect for kids(111)
Delicious buffet(85)
Negative reviews(123)
TAMZTAMZ
Traditional Room, 2 Twin
Stayed in May 2025
Family
11 review
10.0/10
Outstanding
Posted on Jun 8, 2025
Staffs are all accomodating and excellent customer service. Especially Ms. Amber from the front desk. View from the hotel room is fantastic. Location is accessible and have free transportation from tung chung stn. Will surely come back again and recommend this hotel to our friends and relatives.
Response from Property: Dear TAMZTAMZ, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
joyceswy
Traditional Room, 1 King
Stayed in May 2025
Couples
4 review
10.0/10
Outstanding
Posted on Jun 8, 2025
It’s a great option if you’re looking for a hotel near the airport. Have free shuttle between airport and the hotel, also between the hotel to the MTR station as well. Sea view is definitely better than urban view. We did late check in and we kindly requested for late check out. Staffs are friendly and helpful.
6/7
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Anonymous User
Traditional Room, 1 King
Stayed in May 2025
Family
9 review
10.0/10
Outstanding
Posted on Jun 3, 2025
Location is abit far but luckily there is free shuttle bus available to the nearest MTR and also to the airport.
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
RICKY
Traditional Room, 2 Twin
Stayed in Apr 2025
Couples
15 review
7.0/10
Posted on Jun 8, 2025
The hotel locates at city centre and there is tram station in front of it, super convenience! The staff provides good service to us, the room is big and the price are worthwhile.
Response from Property: Dear RICKY, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Ocean View Room, 1 King
Stayed in Apr 2025
Couples
32 review
8.5/10
Very Good
Posted on May 26, 2025
I recently stayed at Four Points by Sheraton Hong Kong Tung Chung and had a fantastic experience. The hotel provides free shuttle bus services to the aiport and MTR station. The staff was welcoming, and my room was spacious and clean with beautiful views. Overall, it’s an excellent choice for anyone visiting Hong Kong!
Response from Property: Dear valued guest, thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Emi Bengoechea
Traditional Room, 1 King
Stayed in Apr 2025
Business travelers
20 review
10.0/10
Outstanding
Posted on May 24, 2025
Perfect location right next to the airport, very good restaurant. Staff was super polite. Cozy room with a very nice view
Response from Property: Dear Mr. Emi Bengoechea, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Funfunfin898989
Traditional Room, 2 Twin
Stayed in Apr 2025
Family
13 review
10.0/10
Outstanding
Posted on May 23, 2025
Excellent services
Good attitude by staff
one thing to improve, the English level of some staff
Mr Rabbit is nice and kind to my inquires
Response from Property: Dear Funfunfin898989,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Manager
Didi Kwok
Traditional Room, 1 King
Stayed in Apr 2025
Couples
16 review
9.5/10
Amazing
Posted on May 26, 2025
I will give a 10/10 of this hotel. The hotel is very new with nice design. The staff are super super friendly and helpful. We feel that we are being welcome from our first step into this hotel. The view from the room is nice and the room size is big. Highly recommend!
Response from Property: Dear Didi Kwok, thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
eatingsotong
Traditional Room, 2 Twin
Stayed in Apr 2025
Business travelers
26 review
10.0/10
Outstanding
Posted on Jun 4, 2025
Nice location, good room, good food, staff are all very positive and polite will go back again
Response from Property: Dear eatingsotong,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
UNCHUN
Traditional Room, 1 King
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 11, 2025
I was comfortable and the staff were warm, friendly, and helpful. My family and I were impressed with everything here and will definitely come back again. I will also recommend this place to my friends.
Response from Property: Dear UNCHUN, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
火锅
Traditional Room, 2 Twin
Stayed in May 2025
Solo travelers
58 review
9.0/10
Great
Posted on Jun 3, 2025
Good hotel for a short layover, it is close to the airport with regular shuttle
Response from Property: Dear 火锅, thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Melita
Traditional Room, 2 Twin
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 19, 2025
What a great location. We booked this hotel 2x in our 6 days stay in Hong Kong! Great location and so clean and conveniet.
There is also a great restaurant infront of it!
Response from Property: Dear Awit, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
ChrisBryant
Traditional Room, 1 King
Stayed in Mar 2025
Couples
2 review
9.5/10
Amazing
Posted on May 3, 2025
Clean and cheap hotel room prior to flying out for connecting flights. Good option for food burgers and milkshakes were fantastic. Room cost, but clean and functional. Good shower
Response from Property: Dear ChrisBryant,Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Ailanyeo
Traditional Room, 2 Twin
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on May 11, 2025
The hotel is very clean and comfortable . Have been able to get a late check-out as well .
Response from Property: Dear Ailanyeo, thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
SmellyTeddy
Traditional Ocean View Room, 1 King
Stayed in Apr 2025
Couples
3 review
9.0/10
Great
Posted on May 13, 2025
The view was great, as you can see the planes taking off and landing. As well as the sea.
Response from Property: Dear SmellyTeddy, thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team