مراجعاتHotel Mi Bencoolen

رد من مكان الإقامة: Dear David,Thank you very much for your wonderful review. We are thrilled to hear that you had an outstanding stay and appreciated the convenient location and cleanliness of the room.Your perfect rating across all categories truly means a lot to us. We hope to have the pleasure of welcoming you back again soon.Best regards,Ryan TanFront Office Manager

رد من مكان الإقامة: Dear Sir/Mdm,Thank you for your review! We're glad to hear that our location was convenient for your office visit. We hope to welcome you back on your next trip.Warmest Regards,Had Firdaus | Front Office Supervisor

رد من مكان الإقامة: Dear Sir/Mdm,Thank you for your feedback. We're truly sorry to hear about the condition of the bedding during your stay. Cleanliness is extremely important to us, and we sincerely apologize that we fell short in this instance—especially with such an obvious issue.We have addressed this with our housekeeping team to ensure stricter quality checks are in place moving forward. Your comfort and satisfaction are very important to us, and we appreciate you bringing this to our attention so we can improve.We hope to have the opportunity to provide you with a better experience in the future.Warmest Regards,Had Firdaus | Front Office Supervisor

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We are pleased to hear that you found everything satisfactory during your visit.We appreciate your observation concerning the size of the room. It is true that accommodations in Singapore can often be compact due to space constraints, and we strive to maximize comfort within these limitations. Your insights are invaluable as they help us continue improving our services and offerings.Should you have any further suggestions or require assistance in future stays, please do not hesitate to reach out. We look forward to welcoming you back soon!Sincere Regards,PhilomenaExecutive Assistant Manager

رد من مكان الإقامة: Dear Yiqiqu，gengyuandedifang, Thank you for taking the time to share your experience with us. We're very glad to hear that you found our front desk team helpful and that our location—close to the subway and Fort Canning Square—added convenience to your stay. Your kind words about our service truly mean a lot. We’re sorry to hear that the room layout and sound insulation didn’t meet your expectations. We understand how important comfort and rest are when traveling and we sincerely regret the inconvenience both you and your partner experienced. Your feedback has been shared with our management team as we continuously look for ways to improve the guest experience. We appreciate your honest review and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warmest Regards, Leonard TohFront Office Supervisor

رد من مكان الإقامة: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We're delighted to hear that you appreciated our convenient location near the metro station and the nearby convenience store. It's also great to know that our Chinese-speaking front desk staff and luggage storage service made your stay more comfortable.We’re pleased that you found the room clean and odor-free, although we understand that the room size may have felt a bit small. Your feedback is valuable and we’ll certainly take it into consideration as we continue to improve our guest experience. We hope to welcome you back again soon!Warmest Regards,Leonard TohFront Office Supervisor

رد من مكان الإقامة: Dear Hiroyuki,Thank you for taking the time to share your feedback. We're glad to hear that you found the hotel functional and convenient for your business trip. It's great to know that our location made it easy for you to reach the city area.We appreciate your stay and hope to welcome you back on your next visit to Singapore.Best regards,Had Firdaus | Front Office Supervisor

رد من مكان الإقامة: Dear Yiu Lun,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re thrilled to see that you rated all aspects of your stay—amenities, cleanliness, surroundings and service—a perfect 10! It means a lot to our team to know that you had such a great experience.We truly appreciate your kind words and we hope to have the pleasure to welcome you back in the future!Warmest Regards,Leonard TohFront Office Supervisor

رد من مكان الإقامة: Dear Polaris,Thank you for taking the time to share your feedback. We’re glad to hear that you found the location convenient. However, we're very sorry to learn that the cleanliness did not meet your expectations.Your comments are important to us, and we take them seriously. We will immediately review our hygiene standards with the cleaning team to ensure improvements are made. Your comfort is our priority, and we hope to have the opportunity to welcome you again with a better experience.Warmest Regards,Had Firdaus | Front Office Supervisor

رد من مكان الإقامة: Dear Valued Guest,Hotel Mi Bencoolen appreciates your kind rating.We hope to be of service to you in the near future.Sincere Regards,PhilomenaExecutive Assistant Manager

رد من مكان الإقامة: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We're glad to hear that you found our hotel clean and our staff accommodating. It's rewarding to hear that our hotel is clean and with good staff. Your feedback truly motivates our team to continue delivering exceptional service.It’s great to know we met your expectations as a traveler and we hope to welcome you back on your next trip to Singapore!Warmest Regards, Leonard TohFront Office Supervisor

رد من مكان الإقامة: Dear Patarachet S,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We’re delighted to hear that you enjoyed our beautifully decorated and modern hotel, as well as the convenient location near the train station and local dining options.We’re also glad to know the room size and amenities, such as the bidet spray in the bathroom, met your expectations. We appreciate your comments regarding the soundproofing and will certainly look into ways to improve in this area.Thank you once again and we hope to welcome you back on your next visit!Warmest Regards, Leonard TohFront Office Supervisor