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"The staff are super helpful and friendly. But the bathroom and toilet facilities are a bit outdated. The tap over the wash basin keeps dripping water and it's making loud dripping sound that it's disturbing our sleep. Since we only stayed for a couple of nights, so we did not bother to ask for change of room. Also, it really difficult to turn the tap on and off with these old-styled taps. Hopefully some renovation is in line soon when we come back next year to stay there..."

"Hotel front desk staffs were very friendly and helpful. I enjoyed talking to them. Hotel room is just perfect for a Solo traveller in terms of room size, facilities, lighting, etc. I love the room interior. It looks bright and motivating. Lighting is bright which I always prefer and I have the option to switch off some lights if I want it a bit darker before sleeping. Toilet looks compact but there is certainly enough space to take shower and do other stuff. There is a sofa which makes the room look more classy. The bed, pillow and sofa are very comfortable. I was able to adjust the Aircon and keep myself warm and comfortable. In room dining service was excellent. I ordered a vegetarian dish and it was tasty. Hotel is conveniently situated within CBD and I am able to walk over to wherever I want or take tram and travel around the city. I love this hotel and I will stay in this hotel again when I revisit Melbourne in the coming months."

"This hotel is really close to Southern Cross Station and there's really friendly reception. The room is really clean with all the necessities. There's laundry, gym, Cafe and a small library on level 1 (I didn't use them as I am away for the whole day) I choose this place as I am aware I will be travelling with two suitcases by myself so this location is perfect for me. I don't have to go through all the trouble of dragging my luggages on to the tram or using Uber since it's only few minutes walk from the station."