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"Definitely NOT A 5 star hotel quality and service. When we arrived, we were not greeted at the door, we had quite a few luggages but none of the staff even insisted on helping. The rooms felt small, nothing interesting with the interior (to be honest, it felt just like a better version of a business hotel), no bathtub in the rooms just a plastic shower room. Another thing I noticed is due to having only two elevators, I often encountered to full elevators especially during busy hours when people go to the public bath on the 5th floor. We also had to pay 1000 yen per night extra for parking which I find it absurd. The staff were not very attentive and all looked kinda like students. Overall, this hotel should not be ranked 5 stars. I will not go back."