Suzhou Hotels with Jacuzzi

"**Pingjiang Ballad & Tea:** A wonderfully relaxed experience, seamlessly blending ancient charm with modern comfort, conveniently located right within the hotel. **Signature Coffee (single serving):** Invigorating and provides a moment of peaceful tranquility. **Atmosphere:** Elegant and serene, ideally situated within the historic and cultural district, offering superb convenience. **Service:** Impeccable, demonstrating meticulous attention to every detail. **Cleanliness:** Spotless throughout; even the slippers boast a delightful traditional design, adding to the cultural ambiance."

"Overall, this hotel is very good. The room is very beautiful as soon as you enter it, and there are coffee machines and scales. The room facilities are relatively complete and the service is very thoughtful. They helped with the luggage and introduced me to the hotel when I checked in, and also did my laundry. It is also convenient to travel around, and it is quite nice to ride a small electric donkey or take the subway. Thank you very much, miss. The scallion oil noodles for breakfast are very delicious and highly recommended."

"All the rooms are located above the 30th floor. With no other tall buildings in the old city, the views are truly beautiful and expansive. The room itself is very spacious, furnished with two 1.35m wide beds, making it perfect for families traveling with children. The bathroom is also generously sized, featuring a bathtub, a separate shower, and a spacious vanity. The shower boasts excellent water pressure, and you can even enjoy the beautiful outdoor scenery directly from the window while showering. The breakfast spread is incredibly rich and diverse. For Chinese cuisine, there are options like rice rolls, tofu pudding, braised pork noodles, and Suzhou-style pastries. The Western selection includes cold cuts, bacon, salads, omelets, and a wide variety of breads – truly something for everyone! Adding smart toilets would make the experience even better."

"The hotel is beautiful, clean and comfortable to stay at. I loved the room we were in, it had a beautiful bathtub. The problem we had was the language barrier, we had to repeat ourselves a lot when we needed something or they would send a wrong thing. Also if we left the room we would have to go renew the door card all the times because it expired, it just didn’t make sense. Breakfast needs a little upgrade to accommodate everyone with more options."

"The service provided by the lady Xiao Zhang at the front desk of the hotel is really great, and the manager Sun at the front desk is also very enthusiastic. Their enthusiasm, professionalism and efficiency are really great. The service at the front desk of the hotel is really great. Their enthusiasm, professionalism and efficiency gave me a good start to my trip and made my stay in the hotel very comfortable."

"We had an amazing stay at this hotel! The staff were so very accommodating and made such an incredible effort to give us an amazing stay! We stayed over the Valentines weekend, and the hotel decorated our room spectacularly prior to our arrival, which was a fantastic surprise. The room was incredibly comfortable, and the spa was excellent! The facilities were well maintained, and the location is so stunning. The food was great, and we had a wonderful afternoon tea experience provided by the hotel. We will definitely be back and recommend it highly to anyone!"

"I recently spent two nights at this B&B and was very satisfied. First of all, the location of the B&B is very convenient, close to the city center, and there are many restaurants and shops around. Secondly, the rooms of the B&B are spacious and bright, and the furniture is very comfortable. The quality of the bedding is also very good, which makes me feel the warmth of home. In addition, the service attitude of the B&B is also very good, the staff is very warm and friendly, and always willing to help. Overall, I was deeply impressed by this B&B and I will highly recommend it to my friends and family."

"The hotel's environment is beautiful, but it's showing its age. They upgraded our room because we mentioned it was our anniversary. The hotel attempted to decorate, but it was incredibly tacky – so much so that I didn't even want to take photos. The main positive is that the hotel's public areas are indeed stunning. While our upgraded room was more spacious, it wasn't as aesthetically pleasing as the room type we originally booked (I peeked into other rooms, and they looked absolutely gorgeous). The minibar was complimentary with a good selection, and the lobby free bar also offered some nice alternatives. **Disadvantages:** 1. Many of the hotel staff had a cold attitude during service. I rarely complain about staff attitudes, as I work in the hotel industry myself and understand the challenges of the job, but encountering so many indifferent faces was genuinely uncomfortable. 2. During a heavy downpour, the toilet and shower started gurgling, and the toilet eventually clogged. The hotel sent staff to check on the toilet situation room by room, which suggests it might be a common issue due to the hotel's age. However, after the staff member inspected it, they said they would call engineering, but no one from engineering ever showed up. The toilet eventually unclogged itself once the rain stopped. 3. The hotel offers a pillow menu. We selected two, and one of them (Pillow #9) arrived heavily stained and had an unpleasant odor. The other pillow was fine. 4. The most unsatisfactory experience was at the hotel restaurant, 'Ban Ting Jia Yan'! We waited for half an hour for a table, only to be told that the roast duck – which was what we came for – had just sold out, and we'd have to wait two hours for more. Reluctantly, we ordered braised pork, which then took over half an hour to arrive. I had allocated forty minutes for dinner that evening, but the meal (excluding the waiting time for the table) ended up taking over an hour, directly disrupting our plans for the day. Furthermore, the restaurant uses iPads for ordering, but from what I observed, there were only about two iPads available for the entire restaurant (I might have missed some). Just waiting for an iPad to place our order took nearly ten minutes. In between, whether due to understaffing or other reasons, several nearby tables remained uncleared for over ten minutes after guests had finished their meals. New guests had to sit at dirty tables and watch staff clean them on the spot. Overall, the management seemed quite chaotic. The food itself was mediocre at best, but the entire experience was extremely poor. I sincerely hope the hotel addresses these shortcomings and makes improvements."

"I really loved this place. I had a view over the river and it was a very nice view at night. The hotel phoned me early the morning of my first day of stay to ensure that I did not get lost. I also forgot my charger there so they even sent me this via post back to my home . The location is great as it is just outside of Ancient Town.You basically cross a small bridge from Ancient town and you are there! The nice thing was that you are outside of the hustle and bustle of China Town but still close enough to quickly walkover. The room is great and cosy. I would stay there again."

"The room is spacious and clean. After putting the beds together, even the area under the bed and the bedside table is clean. Good review. The hotel facilities are very complete. There are four or five small indoor and outdoor recreational projects, as well as a water park and hot springs. The children had a lot of fun. It is right by the Taihu Lake, so it is very convenient to go around the lake. It takes about 40 minutes to drive to Dongshan Scenic Area, which is very convenient. The room package comes with a hotel buffet dinner, which is enough for two adults and one snack. It also comes with two hairy crabs, lamb chops, barbecue, and fruits. It is a good choice for parent-child travel."