"After a satisfying stay at Sono Felice Del Pino in Goseong, Gangwon Province last winter, we decided to visit Jindo Sol Beach this summer. The resort itself was perfect: from the immaculate facilities and stunning landscaping to the friendly service provided by the front desk staff, everything was exceptional.
However, our evening was completely ruined by a very unpleasant experience at one of the on-site chicken restaurants. When I went down to place a takeout order, I was told to return in 15 minutes. Upon my return, I was informed that my order had been missed and was asked to wait an additional 5 minutes. However, it took much longer than 5 minutes before our food was finally brought out.
I completely understand that mistakes happen, so I wasn't upset simply because my order was initially missed. However, what truly disappointed and angered me was the staff member's attitude: instead of even a simple apology, they unceremoniously dropped the food on the table without a word and walked away. I wasn't asking for anything extraordinary; I simply expected my order to be ready on time. And if an order is missed, I believe a basic courtesy, even a simple apology, is standard practice for anyone in business.
I even questioned if I was being overly sensitive, but after checking the reviews for this particular restaurant, I found numerous accounts of similar experiences from other customers. Of course, I understand that Sol Beach merely has a contractual relationship with this specific vendor. However, given the numerous promotional videos for this particular establishment found throughout the resort, I believe Sol Beach has a responsibility to oversee its operations to some extent, if only to protect its own image. Many reviews highlighted the sentiment that customers are treated without basic courtesy, as if they are merely one-time visitors who will buy once and never return. Is it fair to assume that these numerous customers will only visit Sol Beach once? It's hard to argue that poor management of these affiliated establishments won't directly affect Sono Resort's revenue.
Overall Verdict: Jindo Sol Beach staff and facilities were perfect, but the service at the affiliated vendor was appalling.
*(Note: The other on-site establishment, which would have been pictured here, provided excellent service. Please excuse the absence of photos.)"
Great
244 reviews
9.0/10
1 night
From US$95
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The Jindo Star provides a great place for travelers to relax after a busy day. The Jindo Star is an ideal choice for travelers who want to take in the sights and sounds of Jindo-gun. The hotel is located approximately 36km from Mokpo Station. Mokpo Station is approximately 36km away by road. The nearby area boasts an abundance of attractions including Jindo Dog Theme Park, Park and Jindo. This hotel makes a great place to kick back and relax after a long day of sightseeing.
The Jindo Brown Guest House is an ideal spot for travelers wanting to discover the city. The Jindo Brown Guest House is an ideal choice for travelers who want to take in the sights and sounds of Jindo-gun. From the hotel, Mokpo Station is approximately 45km away. Mokpo Station is approximately 45km away by road. Seeing Jindo-gun's sights from this hotel is easy with Jindo Arirang Village, Jindo National Gugak Center and Jangjeon all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate.
"Overall it was a good accommodation. However, due to the duplex structure, the stairs up to the second floor seemed too steep and dangerous, and the toilet towels were too old and not clean. "
The Haenam Bali provides a great place for travelers to relax after a busy day. The Haenam Bali offers a pleasant stay in Haenam-gun for those traveling for business or leisure. The hotel is 24km from Mokpo Station and 46km from Muan International Airport. There is no shortage of things to see in the area, with the Myeongnyang Battle Monument, Myeongnyang Strait and Yi Sun-Sin Park all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel.
"I was a little worried because the accommodation was cheap, but it was cleaner than I thought
The boss was very kind and recommended nearby restaurants. Thank you for your trip."
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10.0/10
Outstanding
GGuest UserRelatively clean and the view was good.
It was amazing that there was still a panties that were not wifi.
Never wash in the parking lot for those who go!!!
I'm humiliated by the pancreas.
Three nights and four days later, I was washed an hour before leaving, and I got it and I was completely upset.
”Don't give the guest a smear on the stage, but I'm suggesting you put a ”No Wave” sign.
GGuest UserOverall it was a good accommodation. However, due to the duplex structure, the stairs up to the second floor seemed too steep and dangerous, and the toilet towels were too old and not clean.
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