Four Points by Sheraton Juneau

The hotel seemed nice the lady at the front desk in the morning she was okay the evening workers seemed more interested then the daytime lady on her phone. The room was okay just kind of basic and the tv didn't n work but I was here only For work so didn't have much time to watch tv

The hotel is nice I was welcomed when I first walked in the door, the front desk was able to help with places to go since the town is closing down for the season from the tourists. This hotel is better then the other ones I have stayed at in Juneau.

Just in town one night for business. Four points is downtown - easy walk to all the cool shops and restaurants. The room was super clean , coffee bar in the am was on point, and staff were pleasant. Had a great stay.

The hotel is good for the location. It was rainy the hotel gave us an umbrella to use which was nice and free water in the rooms.

Four points Sheraton is awful. The rooms are old, tired, and dirty. Upon going to breakfast, the staff was more interested in their phones and the food was completely cold. The coffee maker in the room was dirty. On the bright side it was only one night, and that’s more than it deserved. Marriott should be ashamed of this property. I dare someone from Marriott to go there anonymously and say anything different about this property.

This hotel was not anywhere near Marriott standards. The room was ultra basic and pillows were either flat or hard rocks. The door didn’t close all the way unless you pushed or pulled it closed, and we came back to the room one evening to find our door was left open by housekeeping (nothing was missing, thankfully). “Breakfast” was the worst example of “food” I’ve ever seen in a hotel. All food was cold and clearly had been left out for hours. The only reason we had to eat there is because we were being picked up for a helicopter tour 30 minutes later. It was truly attrocious. No bar, no dining options for dinner. We asked to sit at a table in the empty restaurant one evening with our 10 year old so we could play dominoes, but were told no. I complained to the front desk about the breakfast, and the receptionist was super snippy and said, “then don’t eat it”. If I wasn’t a dedicated Marriott guest, I’d never stay at a Marriott again.