مراجعاتCourtyard by Marriott King Kamehameha's Kona Beach Hotel

Disappointing Stay at a Marriott Property – Poor Housekeeping & Communication We stayed at the Courtyard King Kamehameha’s Kona Beach Hotel for 3 nights in June 2025, and it was unfortunately the worst hotel experience of our entire Hawaii trip. Despite being a Marriott property, the room was never cleaned during our entire stay. We checked in on June 6 and noticed the coffee machine was broken on the 7th. We assumed housekeeping would handle it—but nothing was cleaned or fixed. When I called the front desk, I was told housekeeping is only available every other day—something that was never mentioned at check-in. By the 8th night, the room was still a mess, the coffee machine still broken, and the shower had flooded the bathroom floor due to poor design. We also noticed a dead bug on the lamp that stayed with us throughout the trip and a malfunctioning AC monitor that made adjusting the temperature impossible. I tried to raise these concerns again when we checked out early on the 9th. The front desk apologized and said they’d follow up with a compensation plan—but it’s now been over a month with no response. That lack of follow-through is shocking from a Marriott. Even the concierge service—outsourced to a third party—was unhelpful. I strongly recommend not booking anything through them. This hotel was not the cheapest, but it was easily the worst value of all the places we stayed across Honolulu, Maui, and Big Island. I expect much better from Marriott and will think twice before booking with them again.

We had to live the next day. Very noisy room area no recommended for families.

ロケーションも良くて、綺麗なホテル。 今回、2階の部屋でしたが、バルコニーの出入りで蚊などの虫が入ってきて、何度か刺されました。 シャワーを浴びるとドアの隙間から水が漏れて、床がビチョビチョになりました。 スタッフのサービスは、少し残念な感じ。 もう少し安ければ、また泊まりたいかな。

地段不錯，就在海邊🏝️，門口有個游泳池，往前十多米就是大海，海水清澈見底，有專門教浮潛和划船的，周邊有不少超市，ABC store就在門口，不遠有target和safeway

綜合性價比比較高

ホテル周辺にも様々なカフェや飲食店などがあってとてもいい立地かと思いました。 室内も清潔感があって、部屋からの景色も海が見えてとても良かったです！ ホテル内には、レストランもあり、観光して少し遅めに帰って来て周辺の飲食店が営業していない時に利用させて頂きました。メニューの種類も豊富でスタッフさんの対応も良かったです。

我們來自天津市，非常適合夏天去這裏旅遊，衞生好，房間大

玩的項目多 吃飯方便 房間寬敞

Good location Room is comfortable 

위치도 좋고 해변이 앞에 있어서 수영하기도 좋았습니다 주변에 식당도 많아서 호텔 조식 신청은 안해도 될듯합니다. 주차비용은 별도로 받습니다

全体的に良かったですが、チェックアウト時に駐車場券を使用できなくなり非常に困りました。その際には駐車場からの呼び出しボタンも機能しておらずどうにもなりませんでした。

挺好的，就是停車費比較貴，在kona城中心，離沃爾瑪比較近，整體來説，大島的酒店不能和檀香山的比嘍。

酒店位置很好 靠近海邊 門口還有免費的公交車可以坐 直接到DT 對於不租車的小夥伴出行還是很方便的 酒店前台服務也很好 還有swimming pool供住客使用 缺點是這個酒店兩天打掃一次 如果大家有食物之類的垃圾還是儘量自己帶出去 不然天熱會有味道 還有酒店設施稍顯老舊 大家不要有過高期望值

距離海灘很近，不過這個沙灘真的很小。沒有去玩。 就在酒店打發時間。比較好的是酒店泳池必須刷卡才能進去，所以人很少。 酒店裡有很多旅行tour代理，包括parasail。也有一些咖啡廳，冰沙店的冰沙好吃。還有家ABC 啥都有賣。 但是酒店服務真的比較普通，我們入住時候兩個孩子加行李，門口的服務員看到甚至沒有幫忙拿一下行李。 房間也不大，洗手間就像那種商務旅館。不過整體看起來還行吧。有沙發床很適合家庭出行。