Hotel Olive Eva

Dear Senior Management of Hotel Olive Eva, I am writing to bring to your attention an unfortunate experience during our recent visit to Hotel Olive Eva, which was our first time dining at your establishment. Regrettably, our dining experience was significantly marred by the unprofessional behavior of the restaurant staff. We encountered a clear lack of courtesy and attentiveness, as our requests were ignored and went unanswered on seven consecutive occasions. This failure to promptly respond to our needs not only caused inconvenience but also left us feeling undervalued as customers. We believe that such behavior is not reflective of the standards one would expect from a reputed hotel like yours. Therefore, I kindly request that the senior management investigate this matter thoroughly and take appropriate measures to ensure that future guests do not face similar issues. We hope that you will address this concern seriously and improve the quality of service provided by your staff. Thank you for your attention to this matter.

had an excellent stay at Hotel Oliva Eva, Kochi! The staff was incredibly humble, polite, and always ready to assist, making the experience truly memorable. The rooms were spotless, spacious, and well-maintained, ensuring absolute comfort. The food was delicious, and the service at the restaurant was top-notch. The hotel's convenient location made exploring the city easy. Overall, a fantastic stay with great hospitality—highly recommended! Will definitely return.

Stay at olive eva was very comfortable. The staffs were super friendly and very supportive. They guided us very well.