Gaia Royal

The hotel is lovely. 3 big pools, 2 pool bars and a lobby bar. Good and bad points; Entertainment needs some work- no pool games etc and evening entertainment is about an hour or so. Rooms need updating but our cleaner katarina was fantastic! Immaculate and friendly and helpful. Mosquitos are horrendous. The hotel should put plug ins in rooms and spray the vegetation in the evenings. Food is OK but very repetitive. More Mexican nights would be good! Kos town is 29 euros in a taxi one way or 3.50 on the bus. We found out near the end of our holiday there's mastihari harbour closer and is 12 euros in a taxi and worth a visit. Not enough sun beds on some days but others were plenty. In my opinion lattes and cocktails should be part of the all inclusive as should drinks and beds on the private beach. Overall we enjoyed our stay but probably won't return as its too remote for us.

Stayed here from the 25th May to 1st June, unfortunately we didn't get there until 3am due to flight delay but when we arrived they gave us a small bag of lunch which included a small small sandwich, fruit and a bottle of water. Check in was quick and we were directed to our room. When we got there the air con wasn't working in one of the rooms but thankfully one of the sliding doors has mosquito netting on so we could keep the balcony door open. The next morning we went to the reception desk to tell them about the AC a few hours later it was fixed. The rooms were clean but be aware ants are everywhere across the site and even in the room I guess just the way of the area, the issues with the rooms were minor for us e.g. the kettle lid was broken but they have coffee in the restaurant part so no big deal, and if you want to use the kettle or the tv you have to unplug the fridge. Towels are included but have to leave a €10 deposit per beach towel. If you want your room cleaning leave the make my room hanger outside as thankfully most of the time they let you sleep. The toilet is loud so once flushed close the door. The grounds themselves were beautiful and well maintained, some of the areas did have a smell to them but I think that's down to the small zoo they have, I would recommend getting a room with sea or garden view as these were on the edges of the site. The pools were well maintained and clean but cold as hell 😂 just jump in and you'll be fine, there were several bars across the site and a beach bar 5 mins walk from reception, be aware the bars to vary when it comes to what's included in the all inclusive. We opted for the ultra inclusive because we thought why not, I'll be honest apart from being able to have branded beers it's probably not worth the whole party doing it. The food was good if a little repetitive but we're not a fussy family, the site has numerous cats which we loved because we're a cat family. The entertainment was hit and miss and not advertised that well, they had a greek night which we missed and there was a quiz night which I could hear from the bar and a live music night which we did catch. There are pool tables at €2 and small gaming machines in the reception bar and one of the pool bars. The drink pours are big and the cocktails are great. All the staff were friendly and fun but if you have a strong accent be ready for a lot of misunderstandings 😂 if you need a taxi the reception staff can book it for you and even tell you a price. There's a mini market on site which covers a lot of needs and the prices for decent for most things. Overall a great stay and would definitely recommend

Overall our stay at Gaia Royal was very nice. Our room was modern, especially the bathroom which had a good shower. The room was cleaned each day without fail. We may have been lucky reading some of the reviews but it was very quiet where we were. Food in the buffet restaurant was very tasty and varied. The staff were pretty good and helpful. There are 3 pools with sun loungers around them but I feel like there aren’t enough for the number of people who want to use them. If you just turn up to the pool between 10am and 4pm you are never going to get a sun lounger. The actual pools themselves were a bit dirty. The various play areas and miniature golf have all been hand made and painted and I actually think it gives the hotel a unique feel. I’ve played loads of mini golf and I really enjoyed this one. A couple of the holes have loose felt but the real problem is that it’s a bit of a walk from reception where you hire the clubs and balls. Again, the play areas are good but what is with all the seesaws? A standard UK park is likely to have one seesaw as part of a park with say twenty pieces of equipment, giving a 5% seesaw share. One of the parks at Gaia Royal has 5 (yes- 5) seesaws out of 10 pieces of equipment total. That’s a crazy 50% share. The hotel is close to a nice beach. Our room was probably only a 2 minute walk away. As other reviews have said, the standard all inclusive doesn’t include the beach loungers or the beach bar or bottled water and to get the ultra all inclusive that includes all these things is a bonkers 25 euros per adult per day. The shop on site sells 6 large bottles of water for 5 euros.

- Anlage schön, weitläufig, sehr grün, ordentlich. Einige Mücken. Die Ausstattung ist in Ordnung. Die Pools sind immer sauber und gepflegt. Leider gibt es wenige Liegen. - Hotelzimmer leider ohne WLAN, sauber, extrem unbequemes Bett (wurde aber auf Nachfrage mit einem Topper leicht verbessert), Balkon, gute Größe, passt - Buffet: Essen ok, von allem etwas, nichts Besonderes, keine Riesen Auswahl, Standard. Bei vielen Gästen, definitiv überlaufen. Die Getränke schmecken leider extrem nach Chlor. - Personal: überwiegend sehr freundlich bis auf die Dame an der Rezeption. Die ist eine Katastrophe, sie versteht oder eher will nicht verstehen. Wirkt völlig desorientiert, verloren. Eddy bester Mitarbeiter - Kosten: eine Pauschalreise reicht hier nicht aus. Bei einer Woche kommen pro Person 35€ Touri Steuer dazu. Die liegen am Strand kosten pro Tag 8€ (bei einer Woche 56€!) Minigolf kostet extra. Es ist fast nichts inkludiert, außer man hat Ultra all inklusive… keine Cocktails etc. Man muss hier definitiv pro Person nochmal 100€ die Woche zusätzlich rechnen.

My husband and I stayed at the Gaia Royal Hotel from 7th - 16th October. We were allocated room 128 on the second floor. We paid £550 each through Jet2 Holidays for a last minute break. We’ve done pretty much nothing but lie by the pool which was the whole point of this trip. The AI is poor. General AI is a blue wristband and ultra AI is a red wristband. To be able to get bottled water and cocktails from the bar you have to upgrade to ultra all inclusive for €25 per adult per day or €12 for kids. We’ve only seen one couple with red wristbands while we’ve been here but loads of people buying and paying for cocktails in the bar in the evening. Kind of makes it pointless paying for AI The “mini” pool bar at the quiet pool (which we are overlooking from our room) has a miserable barman and poor snacks. Only wraps and croissants. No matter how many times you visit the bar, he doesn’t interact, doesn’t remember your drinks, nothing at all. The “proper” pool bar is over at the other block which has a large kids pool and a large noisy adult pool. They have pizza and sandwiches available, music is playing and all the activities take place over there. The mini mart is there and the “zoo” is next to it The gym is under the evening bar in the main building. Tea and coffee are available at breakfast but if you get one from the main bar at other times, it’s in a tiny paper cup. Cleaning is erratic although our cleaning lady was super cheerful and friendly. Towels not changed. Sheets changed once and when they were one of the new bed sheets was stained. Tea / coffee / milk not replaced. Kettle lid broken so the kettle doesn’t switch itself off when it boils. Have to unplug the fridge to plug the kettle in. The fridge is so noisy at night it’s impossible to sleep with it plugged in. No bottled water is provided in the room. Reported the shower not draining twice. Allegedly someone came to have a look but it made no difference. Max three minutes in the shower before it’s overflowing and turning the bathroom into a pool. Fixtures and fittings in the room are basic and cheap. Balcony is a decent size but quite dirty. Mosquito screen door on the balcony and a screen on the bathroom window is a nice touch. Blackout curtains which do quite a good job. There is no currency exchange at reception. They told us the nearest bureau de change is in Kos town. Nearest ATM is at the shop at the Neptune hotel next door but one. You can get to the hotel by walking along the beach and up through the gardens. While out finding the ATM there we found a lovely taverna called Epikouros run by George who was fantastic. Highly recommend. Stunning sunset from the beach. Main bar has two sleazy greasy barmen who take unfriendliness (unless you’re 18 with your girls hanging out) to a new level. Coffee is awful. Two coffee machines in the restaurant at breakfast with a very limited selection. Badly placed so creates a bottle neck at the entrance to the restaurant. Cats every

We stayed at the Gaia Royal between the 13th and 20th October. We understand that it is close to the end of the season but if you are paying for All Inclusive it really should be available until the very end. Drinks unavailable at the bar because they wouldn’t open a new bottle, children’s meal section missing most nights at the buffet. The hotel itself is a little tired, but the room was clean although marketed as a two bedroomed suite it was only really one bedroom and then a bed in the main area. The pool was nice and the beach lovely and we enjoyed unseasonably hot weather so we were lucky. The one star reviews on here are unfounded in my opinion, we didn’t smell anything nasty, the zoo is a nice little addition for children. More of a petting zoo really with goats and guinea pigs, but our Grandson enjoyed it. The food was basic but good, breakfast was the best meal of the day with plenty of choice for everyone. We ate out and hired a car and this did give us the freedom to explore. There are lots of cats, which we loved but some may not.